elevate your career as a strategic client advocate - Paris - beBeeSuccess

    beBeeSuccess
    beBeeSuccess Paris

    il y a 4 jours

    Intitulé du poste: Senior Customer Success Manager

    Description

    Senior Customer Success Manager

    This is a high-impact role at the center of customer value. You own the long-term success of some of our most strategic clients, accountable for adoption, value realization, and retention.


    To succeed in this position:


    • You will shape strategy, influence outcomes, and drive long-term success for complex enterprise clients.
    • You will partner with senior client stakeholders and lead high-stakes QBRs focused on value, ROI, and operational impact.
    • You will directly affect customer retention, expansion, and business growth across key accounts.

    What You Will Achieve


    1. Manage and grow relationships with senior stakeholders across largest and most complex clients. 
    2. Earn measurable business outcomes through ensuring customers fully adopt the platform. 
    3. Raise awareness by running Quarterly Business Reviews that align objectives to client needs. 


    • Your experience lies in Customer Success, Relationship Management or Consulting within B2B SaaS or retail operations - ideally with large-scale implementations.

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