Customer Support Technician/ Engineer - Roissy-en-France - Honeywell

Honeywell

Entreprise vérifiée

Roissy-en-France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Join the industry leader to design the next generation of breakthroughs:Minimum of 2 years' experience in an industrial companies It will be a plus experience in logistic and parcell Bachelor of Science Degree Strong verbal and written communications skills in English and French Demonstrated ability to develop and foster strong customer relationships Must possess a combination of strategic thinking and drive to achieve tangible business results Available to travel across EMEA area.
Key ResponsibilitiesProvide sales support for project opportunities being pursued by Transnorm Sales representatives including assistance during the project development phase prior to the successful sale of a project. Review and technically evaluate customer requests, inquiries, and specifications in regard to logistic and parcell. When requested by the Sales or Business groups, facilitate/lead detailed reviews of customer RFI/RFQ packages and develop technical and commercial responses and subsequently prepare the RFI/RFQ response. Respond to questions and requests from customers and make associated changes in the proposal. Assist Sales with technical support negotiations involving service and solution opportunities. Coordinate with Sales and Business groups to ensure that opportunities are pursued at the earliest possible point.
Ability to lead proposal projects and teams that successfully achieve milestones and complete deliverables. Ability to take and tabulate actions, drive action closures, and implement effective solutions in a timely manner. Provide advice and recommendations to Business and Sales personnel to help develop proposal strategies and customer value. Recommendations to Business / Marketing on equipment to help resolve problems or make improvements. Mechanical and Electrical reparations on site (you will receive inhouse training)- We ValueDemonstrated ability to develop and foster strong customer relationships In-depth knowledge of Honeywell and competitor platforms, programs and technologies Cost estimating experience is a plus. High commitment to excellence. Must possess a combination of strategic thinking and drive to achieve tangible business results. Ability to balance theoretical thought with practical. Creative yet pragmatic problem solver. Decisive and logical at thoroughly evaluating issues. Familiarity with industry regulatory requirements and future mandates
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