Clinical Logistics Specialist - Saclay, France - Servier
Description
Date de parution:12 avr
2023
Ville:
Saclay
Pays/Région:
FR
Type de contrat:CDI
N° offre:2932Clinical Logistics Specialist
- We are looking for a
Clinical Logistics Specialist to join our
-
Clinical Trial Management dept.
You join a global committed team, dedicated to support the operational performance of our international clinical trials.
- You are responsible for
overseeing
globally the services and performance provided by the vendors for the centralized activities (eCOA, ECG, Imaging, services to patients,)
-
in early and late stage R&D clinical trials across therapeutic areas and
-
providing operational expertise to internal stakeholders
_Join Us_:
- and Get onboard a recognized Team dedicated to Continious Excellence _
Roles and Responsibilities:
Manage and oversee
Supplier Strategy:
- Participate with purchasing in the definition of outsourcing strategy/preferred providers, implementing Master Service Agreements, and defining operational aspects
- Ensure alignment to the related outsourcing strategy (ensure the consistency of requests for proposal with this strategy)
- Lead the qualification and evaluation process for service providers
Manage and oversee supplier performance:
- Supervise and assess the overall performance of subcontractors (routine controls, RetEx, definition & monitoring of SLA's, KPI's )
- Identify services improvement opportunities and challenge vendors to achieve high level of performance
- Ensure escalation process implementation when required
Create, maintain and develop relationships with suppliers:
- In collaboration with internal stakeholders and under purchasing leadership with governance meetings, create, maintain, and develop an appropriate level of vendor relationship management for operational aspects
- Organize regular transversal operational meetings with the vendors to ensure quality and timeliness of study deliverables
Facilitate problems solving with suppliers or internally:
- Support study teams in the resolution of service provider issues
- Facilitate the timely resolution of issues arising with a vendor or within the company
Participate in the development of action and corrective plans:
- Participate in the planning of quality assurance activities
- Coordinate resolution of audit findings (CRO audit and System Audit)
Participate in the optimization of processes on its perimeter (centralized activities):
- Work with internal stakeholders (purchasing, Quality Assurance.) and vendors (if applicable) to identify bottlenecks and drive solutions
- Assess performance of the processes and propose adjustments/improvements when applicable
- Facilitate or attend lessons learnt meetings as necessary to incorporate improvements in new projects
- Create, Maintain standard templates (scope of work, checklists ) and revision of quality documents as appropriate
Ensure commercial, technological and regulatory watch:
- Advocates & supports the implementation of new centralized services
- Monitor outsourcing environment to keep current on providers and industry trends
Team support:
- Provides operational expertise, support, guidance and training to the teams on all aspect of centralized activities management (selection and execution of outsourced activities)
- Provide expert advice on COA measurement, central reading measurement, services to patients
Skills and experiences:
- Pharmacist, engineer, master degree in science or equivalent
- At least 3 years of experience in the field of clinical studies
- Proven experience managing and overseeing vendors
- Relevant experience in overseeing Clinical Outcome Assessment, Central Reading assessment (imaging, ECG....) activities
- Proven experience in overseeing Biological sample management activities would be an additional asset
- Excellent teamwork & leadership skills
- Very strong organizational and timeline management skills
- Strong interpersonal and communication skills,
- Ability to manage multiple tasks in a dynamic environment with shifting priorities
- Ability to coach and support people, ability to advise based on a certain level of information
- Excellent knowledge of English (writing and speaking)
- This is a fulltime, permanent position at our new international R&D campus in Saclay
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