Director, Security Operations - Paris, France - Bond

Description

About Bond:

Bond is a high-growth security company that offers various high-quality services to corporations, institutions, healthcare companies, to the government and to individuals.

Bond combines high technology and AI with human operational excellence.

Bond's primary business is delivering personal security and peace-of-mind to individuals.

This service is offered by some of the largest and most sophisticated corporations in the world to tens of thousands of their employees.

You can view the Problem and Unique Bond Solution here.


Description:

Bond is expanding and is seeking motivated individuals to support our Command Center Operation in Paris, France.

This is a unique opportunity for you to join us and be a part of a highly professional and innovative security team.

Bond is searching for a dynamic Director of Security Operations.

This role is multifaceted, requiring an exceptionally organized, adaptable, energetic, collaborative, and self-starting team member that is also comfortable representing the company in customer-facing engagements.

What You'll Do

• Lead and Manage our Command Center Operation
• Lead and Manage Command Center team members, ensuring goals are met on a daily and hourly basis and being positioned to assist agents and clients alike should a concern arise.
• Represent Bond to customers, partners, the public, government, and other external sources
• Establish shortrange and achieving longrange objectives and strategies, and drive action to achieve them in a member and subscriberbased environment.
• Develop and enhance processes to strengthen the Operations Framework
• Create/administer formal developmental and training/mentoring programs.
• Identify and analyze trends and patterns and produce strategic reports, dashboards, metrics for Command Center Operations and presentation to Senior Leadership
• Coordinate the Work and Activities of Others to ensure results are Timely, Accurate, and Complete.
• All other duties as assigned.

Must haves:

• Fluent in French and English.
• Bachelor's degree in field or another related field. Military or police service or equivalent experience can be accepted in lieu of a formal college degree.
• Security Field experience.
• 3 years of experience in Security.
• 2 years of management experience in the private sector.
• 2 years of project management experience.
• Experience presenting to customers, partners, the public, government, and other external sources.
• The ability to successfully complete a thorough background and reference check.
• Current, valid and Clean Driver's License.

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This role may be a hybridized role with the potential of operating from home.

If/when operating from home, you will need the following:

• Wired, High-Speed Broadband service with a minimum download speed of 150 Mbps in a dedicated (single person use) environment or 300 Mbps if in a shared environment
• Welllit, dedicated and quiet area from where to work without interruption or distraction. Must have a neutral visual or neutral virtual background.
• Workspace large enough to accommodate one monitor and a notebook computer.

Nice to haves:

• Demonstrated ability to operate effectively in a fastpaced, ambiguous startup environment
• Critical, Strategic & Analytical Thinking, Active Listening, and the ability to make sound judgment and decisions with transition to actionable oriented programs.
• Mentor and leader with a strong track record of hiring and motivating great teams
• Excellent management, interpersonal and team leadership skills seamless ability to inspire and engage company team members
• Excellent communication and collaboration skills at the senior leadership level, with both team members and customers
• Ability to communicate and mediate conflict, disagreements, or miscommunications with tact and diplomacy.
• Functional knowledge of conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Working grasp of Social Perceptiveness and Situational Awareness.
• Exemplary verbal and written communication as appropriate to the needs of the audience.
• Indepth and uptodate knowledge of corporate and client processes, policies, and procedures, and ability to proactively recommend revisions as needed.
• Highly motivated, strong customer focus and ability to effectively and quickly build relationships and establish trust/respect, via empathy, humility and listening skills
• Experience leading global teams and working with customers around the world
• Eager problem solver and thought leader

Salary Range:

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Base pay: 70k - 90k depending on experience level

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Bonus: Quarterly bonus

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Stock Options

Total Rewards
As a high-tech security start up, efficiency is vital to the work we perform daily. As a result, we've built a workplace culture that respects your time, allows you to take ownership of your projects and find opportunities to lead in your day-to-d