Expert Pharmasuite and Tracelink F/H - Neuilly-sur-Seine, France - Infogene

    Infogene
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    CDI
    Description

    Expert Pharmasuite and Tracelink F/H

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  • Neuilly-sur-Seine CDI Publiée il y a plus de 17 jours

    +2 ans d'expérience demandée

    Rémunération : 70k à90k

    Description du poste

    Nous sommes en recherche d'un Expert Pharmasuite

    Localisation: Orléans

    CDI: 70/90k

    Missions:

    - Provide Level 1, 2 & 3 applications support for Pharmasuite (Serialization Module) and Tracelink
    - Manage helpdesk tickets in alignment with ITIL standards
    - Provide an internal workaround while working on resolution
    - Find root cause of critical incidents with impact on business
    - Participate in the Pre-Operations verifications and commissioning phases activities
    - Interacts with third-parties and teams to find solutions to issues and fix tickets
    - Participate actively in the updating of application's documentation linked to support activities
    - Ensure 24/5 application support coverage.

    Description du profil

    Technical Skills :

    Pharmasuite MES (serialization), Tracelink, C#, .NET, SQL (Or similar technologies)

    Education :

    Bachelors in computer science or related field or equivalent experience;
    Should be good in French and English languages.

    Compétences

    Pharmasuite