Associate, Channels Client Services - Paris, France - S&P Global

S&P Global

Entreprise vérifiée

Paris, France

il y a 3 semaines

Posté par:

Sophie Dupont

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Description

S&P Global

Paris, France

Posted 1 hour ago Permanent Competitive

Associate, Channels Client Services
The Role: Associate, Channels Client Services
The Grade: (relevant for internal applicants only): 7
The Location: London, UK or Paris France
The

Team:

You will join a global, collaborative, and professional team where you will be able to gain broad knowledge within the financial world and beyond and work with expansive datasets including Market data, Fundamental data, ESG, Ratings, and more
The Impact: You will contribute to the team and company in a substantial way by answering client queries while showcasing your vast knowledge of our tools, data, and the industries we cover.

You will integrate into a group with high expectations and can expect to have a significant impact on our customers' experience.

Your position will be the critical link between the end-user and our products.

Combining an expertise in our products with a deep understanding of who our clients are and how they use our tools, as a Channel Solutions Product Consultant, you will be providing the best and most efficient ways for our clients to achieve quality results.

You can find more information on our main product, Xpressfeed, here:
What's in it

for

you:
You will start in a frontline role working with multiple levels of the team.

Due to frequent interactions with sales and product management, this is a highly transparent role with potential for growth outside the department.

After a minimum of 18 months as a consultant, you will have the opportunity to move up to the Solutions Architect role, working more closely with a book of clients to best utilize our products to achieve their goals.

You will also have access to our wide range and ever-growing selection of datasets.

Feel free to take a look here:

Responsibilities:

Respond to inquiries for data feed and cloud service clients
Improve your technical expertise with User Acceptance Testing (UAT), MS Excel, and SQL.
Provide professional, timely, quality support of our feedbased products
Recording accurate and timely tracking of client issues within our Client Relationship Management system (Salesforce)
Documentation of newly found solutions and product updates
Collaboration with internal teams across the global organization to answer client concerns, and route improvement requests and sales leads
Staying current on existing and newly developed product offerings

What we're looking for:

Basic Qualifications:

Minimum of Bachelor's degree in Finance, Business, Accounting, Economics or related field
Excellent English communications skills and high level of French, German, Spanish or Italian
Experience in Outlook, Word, and PowerPoint
Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement
Excellent written and verbal interpersonal skills, strong attention to detail and ability to multitask and prioritize effectively
Teamplayer mentality with collaboration skills
Flexibility for changes in a dynamic environment
Advanced Excel experience
Desire and aptitude for continuous learning

Preferred Qualifications:

02 years working experience in a finance or data related position
Knowledge of investments including private equity, public equity, fixed income, ETF's, mutual funds, commodities, etc.
SQL experience
Proficiency with Capital IQ Platforms/Products

About The Company:

S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important-some of it is vital. Accurate, deep and insightful.

We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk.

Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

S&P Global Market Intelligence is a division of S&P Global (

NYSE:
SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence.

Equal Opportunity Employer-20 - Professional (EEO-2 Job Categories-United States of America), OPRTON20- Entry Professional (EEO Job Group)
Job ID: 275189

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Posted On:

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Location: London, United KingdomJob ID 275189