Unit4 ERP Administrator - Paris, France - American University of Paris
Description
DEPARTMENT:
Finance and Administration
CATEGORY:
C1
SUPERVISOR:
Executive Vice President for Finance and Administration or any other supervisor designated by the President
DUTIES AND RESPONSIBILITIES:
- Analyze, understand, and support our SaaS Unit4 ERP system.
- Seek continuous improvement by recommending new and revised Business Processes and Procedures in collaboration with the business functional teams.
- Proactively identify and resolve potential problems to prevent them from occurring and improve the overall customer experience.
- Ensure support incidents, problems, and changes are managed and progressed in liaison with the Unit4 support teams.
- Providing technical support and training to endusers as needed.
- Assist in the creation of reports and dashboards in Unit4 ERP.
- Define documentation standards for business systems and assist functional teams to document their processes and procedures.
- Ensure good knowledge management, configuration management is being implemented across the functional teams.
- Assist our functional teams for review and quality assurance activities for Unit4 ERP changes.
- Work with the IT team to integrate the Unit4 ERP system with other University systems.
- Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.
REQUIREMENTS:
- Program or Certification in IT related field, preference for systems and network administrator (Bac+2/3 min)
- Minimum 4/5 years professional experience in ERP Tools (Oracle, SAP, Unit 4 (ex Agresso)
- Understanding of accounting principles, financial, HR and Procurement operations.
- Proficiency in administering Unit4 ERP or other similar ERP system.
- Ability to effectively communicate with stakeholders, collect needs and help defining solutions.
- Analytical and problemsolving skills.
- Troubleshooting queries and monitoring system health.
- Strong communication and organizational skills.
- Ability to work proficiently in French and in English
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