Operations Support System Engineer - Pompey, France - HCL Tech

HCL Tech

Entreprise vérifiée

Pompey, France

il y a 3 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Join HCLTech France Global Top Employer 2024

HCLTech is a global technology company, home to 225,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products.

We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion.

HCLTech France:
+500 HCLTechies

Offices:
Paris, Lyon, Toulouse et Blagnac.

We are looking for an
OSS Engineer to join our teams working on one of our renowned client's facility based in
Pompey, France for a
permanent role.

Technical knowledge of IT solutions including but not limited to workstation, server and LAN knowledge.
Providing IT support on client site
Windows OS
Windows Server/AD basic knowledge
Basic understanding of network devices (Cisco and HP)
Basic understanding of Network topology (TCP/IP, DNS, WINS)
Experience managing mobile devices
Experience managing printer support
Experience of working in an ITIL environment
Strong customer service mindset
Conduct support operations with global team and tools on a daytoday basis
Willingness to travel, not more than 20% of working time
Excellent interpersonal and communication skills in verbal and written English.

Primary Skill

Good understanding of IT Service Management processes and practices
Demonstrates a positive and productive attitude
Manages to prioritise tasks and work under pressure
Inspires the trust of others
Follows organization's goals, values, policies, and procedures
Manages competing demands, frequent changes, and uses time effectively
Strong business understanding
Experience on preferably several of technological domains: Servers & Storage, Communication Technology, and Managed Desktop Services
Problem solving capabilities

Secondary Skill

Experience of working in projects
Experience of IT operations for Factory and Office environment
France language

Alternate Skills

Certifications Completed
Advantage - ITIL V3 or V4

Products Used:

Service Snow

Windows 10, Windows 11, Windows 7

Microsoft Office 365

Interested in a new challenge? Willing to join a multinational company with a world of possibilities? Then you should apply
Why Join Us?

At HCLTech, we promise many varied opportunities for you to learn, along with the potential to do innovative, interesting work, and to fast track your career.

You will have access to the Global clients and team from some of the most experienced leaders in the tech industry who will enable you to get on the fast track to a rewarding tech career.

HCL Technologies offers the leadership, flexibility, and people-friendly work culture to enrich the life of an employee and of those around them - to find greater stability, purpose, and growth both personally and professionally.

We encourage our people to try things differently, provide them with the freedom to explore, opportunities to grown, and experiment while offering intensive training and on-the-job coaching opportunities.

Our people take pride in their enthusiasm and commitment to go beyond. And we celebrate this collective pride.

Below are few of the benefits and perks:

Excellent benefits.
Global careers and mobility
A flexible (remote) working environment with worklife balance.
Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion
CSR Council, Diversity Council, Sparks
Engagement Champion to name a few.

Type d'emploi :

CDI
Rémunération : 41 000,00€ à 46 000,00€ par an

Question(s) de présélection:

Are you willing to undergo a background check, in accordance with local law/regulations?
Are you legally authorized to work in France?
We must fill this position urgently. Can you start immediately?
Will you now or in the future require sponsorship for employment visa status?

Langue:
- fluent French and English (Requis)

Permis/certification: