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Issy-les-Moulineaux

    Assistant Manager Housekeeping - Issy-les-Moulineaux, France - Accor

    Accor
    Accor Issy-les-Moulineaux, France

    il y a 3 semaines

    Default job background
    À temps plein
    Description

    Job Description
  • JOB PURPOSE
  • Manages the area of responsibility with high levels of service and demonstrates skills in initiative, problem solving, prioritizing, delegation and training of subordinate's.
  • EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
  • Responsible for maintaining and upkeep of guest floors and public area as per LRA standards.
  • Empowered to take decisions related to supervisors and associates.
  • Empowered to take decisions related to guest delight and situation handling.
  • KEY OPERATIONAL RESPONSIBILITIES

    • Financial-

  • To ensure that guest supplies and chemical consumption is adhered to the budget.
  • Monitors and controls inventory of supplies with their par stock.
  • Quality checks and economical use by the department

    • Operational-

  • Assist executive housekeeper in daily operations
  • Plan the training activities in liaison with the assistant executive housekeeper within the department.
  • Ensures all training records are up to date.
  • Conducts daily briefing of the staff members.
  • Daily inspects all areas for cleanliness safety adherence to standards and procedures.
  • Ensures environmental policies are implemented.
  • Ensures all guest complaints and requests are promptly and efficiently dealt.
  • To provide defect free room with efficient and timely service as per LRA standards.
  • Ensures that all the equipment is maintained properly.
  • Maintaining accurate updated records of all repairs.
  • Controls quality and productivity of the contractor's work.
  • Follow up on all outstanding issues from the previous shift.
  • Evaluates work load and work habits of all employees.

    • Business plan /Analysis

  • Analyzing all guest complaints and feedbacks.
  • Should be aware of company's business plan.
  • Should be aware of hotels financials.

    • Team Management

  • Ensures maximum efficiency of the staff working under him/her.
  • Coordinates the movements of contractors within the hotel.
  • Establish staff requirements for a shift, based on the need.
  • Grooming checks.
  • Organize team motivational activities
  • To meet team on one on one basis regularly.

    • General Duty

  • To maintain good working relations with front office and uniformed services.
  • Should have a quick response in handling of emergency situations.
  • To have a complete knowledge of facilities available in-house.
  • Must be thorough on fire and safety procedures.
  • To have high level of administrative accuracy.
  • Adheres to hygiene standards.
  • Ensures that personal grooming is adhered as per standards.
    • Additional Information

    I

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