Branch Operations Assistant - Lyon, France - Indie Campers

Indie Campers

Entreprise vérifiée

Lyon, France

il y a 1 semaine

Posté par:

Sophie Dupont

beBee Recruiter

Description

ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone.

Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries.

We offer a comprehensive and expanding array of road trip possibilities:
short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued.

We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE
We're looking for travel enthusiasts with a passion for guest service for our depot in **Saint Quentin Fallavier

Lyon.
You'll be the face of our company, reporting directly to the France & Benelux
Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

WHAT WILL YOU WORK ON?

Handle incoming reservations, welcoming guests and taking care of checkins and checkouts;
Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition;
Booking activities control, manage stock, local suppliers and cleaning services;
Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
Preparing and cleaning our campervans;
Maintaining our campervans in top condition and monitor maintenance and repairing needs;
Assisting in reselling campervans, preparing and showing them to prospective buyers.

WHO ARE WE LOOKING FOR?

You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rentacar being desirable;
You're fluent in French and English (mandatory);
You're eligible to work in the France, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
You're available to work weekends and national holidays;
You're a responsible person who takes their work seriously and can be relied upon;
You're wellorganised and you're good at solving problems.

THE INDIE COMMITMENT

Parttime position: 25h per week with working hours from 9h to 18h;
Being part of a young, fastgrowing and innovative company where you make a difference;
Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles;
Continuous training and coaching to develop the skills that matter to you;
Compensation package that includes Performance and Referral Bonuses;
Free Road Trips, so you can experience Indie firsthand trips around the US and Europe.

Are you ready to Go Indie?