Automaticien Hotline - Bussy-Saint-Georges, France - KION Group AG
Description
Ensure the hotline in the form of regular monitoring, on-call duty, remote telephone support, and travel (planned maintenance and repairs).
Participate in projects to modernize the management of existing installations, from definition to commissioningWhat we offer:
- Provide hotline troubleshooting to customers
- Acquisition of technical knowledge of customer installations
- Maintaining availability of customer connection tools
- Support to field technicians and sales assistants
- Identify and analyze malfunctions, define corrective actions and monitor implementation
- Carry out a precise and written analysis of breakdowns impacting the process, and implement palliative means
- On site intervention with customers (preventive maintenance, corrective, aftersales service)
- Writing detailed reports (technical, analysis, intervention)
Tasks and Qualifications:
Qualifications and Requirements:
- advanced technician's certificate Electrotechnics or automation
- Specialization or confirmed automation experience
- Mandatory: Siemens Technology (Step7/TIA Portal)
- Desirable: Schneider technology (PL7 Pro), Allen Bradley, Beckhoff, etc.
- Confirmed experience on industrial systems and processes
- Availability and flexibility
- Technical and conversational English
- Sense of organization and rigor in the work
- Good logic and analytical skills
Other Skills & Abilities:
- Knowledge in Microsoft Office IT tools
- Driving License essential
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