Informatique de L'utilisateur Final - Puteaux, France - Tech People

Description

We have a new opportunity for FTE in France. Details mentioned below.

Skill Set / Level :
EUC L1

Language :
Bilingual (C1 French minimum)

Duration: 1 Year


Start Date:
Tentative between 25th Sept - 2nd Oct. As the access/ credentials take 4 weeks.

Site Adress : 4 Rue Paul Lafargue Paris, France - La Défense


JOB DESCRIPTION
Desktop Technician will provide day to day local

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a projectbased environment requiring flexibility and teamwork. Performs other duties as assigned.
• Bachelor's Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• Minimum of 23 years of IT experience.
• Windows 710, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise antivirus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problemsolving skills.
• Proven ability to multitask, effectively determine priorities and meet SLA's.
• Excellent communication relationshipbuilding and internal customer service skills.
• Adaptable and flexible in a fastchanging industry and work environment.
• Willing to work offhours and weekends when required for projects or emergency support.

Pay: 3,500.00€ per month


Ability to commute/relocate:

Puteaux:
Reliably commute or planning to relocate before starting work (required)


Language:

• French C1 (required)

License/Certification:
- working rights there (required)