Technician (Technical Support Technician) - Aix-en-Provence, France - Ubique Systems

Description

We are looking for End User Computing for Contract Aix-en-Provence, France location .

Contract

Hardware Orders, AD Account & Phone Coordinating


WEEE:
"Waste from Electrical and Electronic Equipment" with Facility Management and 3rd party vendor Coordinating with facility management teams to ensure management of User guides Providing training and support for new employees (monthly)Assisting users in adapting to new technologies (scheduled quarterly connect session)

SCCM & OS Troubleshooting License & Software Services Team Meetings Writing Knowledge Articles Reviewing aging articles Presenting knowledge items to team Reviewing and approving proposed or new Knowledge articles OS version updates and Profile recreations (Vulnerability tickets) – if central workplace services team is not able to deploy updates or create profile due to any reasonGeneral queue monitoring, dispatching tickets, problem tickets.

Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart Hands Collaboration & Telephony Equipment Office Moves
Hands-on Office Move Projects
Good technical knowledge of Windows operating system (Windows 10)
Knowledge on Microsoft Office 2016 (Office 365)
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Ability to perform remote troubleshooting and provide clear instructions
Experience in Handling Windows Imaging Project
Experieced in maintaining multiple OS image and hardware moelsExperience in Microsoft's OEM Pre-installation Kit (OPK) tools
Strong interpersonal skills and ability to translate IT technical language into everyday terms which users can understand, specifically non-technical senior management
Good documentation skills- Good working knowledge of MS OFFICE (Including MS Project and Visio)