Partner Management Digitalization Intern - Suresnes, France - Ingenico
Description
Date:
May 16, 2023- Company:
- Location: Suresnes, FR, 92150Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
With support from our Partner Operations Manager, you will implement a digital process/tool to simplify the management of our industrial partners throughout the region, as well as facilitate the communication of the associated stakeholders.
Requirements:
- Mastery of Microsoft Office 36
- Interst in learning new IT systems and their impact on key business processes
- Excellent written and oral communication skills in English
- Highly organized with strong time management skills
- Knowledge of databases and JIRA is desirable.
- Working towards an IT related degree
In this role you will:
- Collect and analyze field data from our industrial partners in EMEA like failure reports
- Assist in updating documentation
- Propose and implement a digital tool / process to drive information flow based on MS Sharepoint and Office 365/Power Platform tools
- Participate in change management with operational staff once the solution has been implemented.
This new platform, limited to internal use, will have as deliverables:
- Catalog of partners and their capabilities across the region,
- Onboarding management of our industrial partners
- Management of Training and Certifications of our partners
- Management of Quarterly Reviews and associated Actions.
- Management of contractual files (Contracts, Catalogs, etc.)
We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.
We want to adapt our processes and create a safe work environment that welcomes everyone.To learn more about what it's like working inside Ingenico, follow us on LinkedIn
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