Booking Advisor, F/m/nb - Paris, France - Disneyland Paris
Description
The Disneyland Paris difference?- A unique working environment in an international context with many opportunities,
- Continuous working hours with consecutive days off and overtime pay,
- Up to 6 weeks' vacation per year and 3 days' fractional leave,
- 13th month's pay (after one year's seniority),
- Bank holidays with double pay (after one year's seniority),
- Reimbursement of part of transportation costs (80% of the Navigo Pass), meals and other fare reductions,
- Access to the parks and the Disney+ platform,
- Costume supplied and laundered,
Your environment
The CRC team is looking for future talent for the German market.
Your mission:
You will therefore be required to:
- Identify the expectations of visitors and travel agents
- Advising and informing them by adapting to each language spoken (Dutch, English and/or French)
- Offer them personalized sales solutions
The daily job:
- Telecommuting possible from Metropolitan France with a minimum of 5 days of presence on site per month
- Positions to be filled on a permanent or fixedterm basis
- Next integrations: April 1th
- June 3th
- July 1th and August 1th
- Working hours and schedule amplitudes:
9am to 7:30pm Monday to Friday / 9am to 6:30pm on Saturday / No work on Sunday
- Fixed + variable remuneration
The advantages of the position at Disneyland Paris
- Located at the gates of Disneyland Paris, the Customer Relations Center is located at the foot of the Val d'Europe train station, a green and dynamic area about 40 minutes east of Paris.
- Each newcomer is sponsored and supported by his or her local management throughout the integration program.
- An 11 to 13week training course is held at the Val d'Europe site, alternating theory and practice, prior to taking up the position.
- The CRC team works in a multicultural environment, which offers great opportunities to develop language skills.
- Many career opportunities (internal promotion or horizontal mobility) are possible.
- Cast Members (Disneyland Paris employees) benefit from concrete offers and services that value their involvement and are conducive to professional development: recognition programs, access to Disney parks, rate reductions, exclusivities, sports and festive events, assistance for parents, concierge services, etc.
This position is for you if you:
- Are able to listen to customers and are able to propose solutions in a friendly manner
- Are motivated by a sales objective
- Are at ease with computer tools
And if you have these language levels:
C1/C2 in German
C1/C2 in English
B1/B2 in French
Additional Information:
Interviews will be conducted by video conference.
Please attach your updated resume
Additional Information:
Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.
DLPCRC
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