IT Operations Management for 3Dexp - Marignane, France - Airbus

Airbus
Airbus
Entreprise vérifiée
Marignane, France

il y a 1 semaine

Sophie Dupont

Posté par:

Sophie Dupont

beBee Recruiter
Description

You want to make Airbus a more connected, safer and smarter place? Then join IM


We are a core function where sustainable IT is starting to transform our company, where our customers can benefit from our innovative products and services such as Skywise, where we are key to implement the digitalization in our company through programs like DDMS and where we connect thousand of worldwide end users everyday, and all that in a protected and safe environment.


IM is everywhere in the business, from the design of an aircraft until its delivery with linked services to four customers and even more.

People development, engagement & wellbeing are at the heart of our thinking. Diversity is a must and our most precious treasure.


We are the life-blood of any organization or business and play a vital role each day in terms of technology and innovation in Airbus.

A vacancy for an
IT Operation Management (IT Ops) (M/F) has arisen within **_Airbus Helicopters Marignane or Donauwörth.
- **You will join the IM (Information Management) Directorate integrating the E2E PLM (Product Lifecycle Management) domain in charge of all digital solutions for Engineering, Manufacturing Engineering & Support Engineering.


You will report to the Head of 3DExperience PSL (Product Service Line) in a context of Process, Methods & Tools strategy for the preparation, authoring and publishing of our Technical Documentation to our customers.


Your main missions will be:


  • Taking part to the DDMS Portfolio in the frame of SAFe (Scaled Agile Framework)
  • System Team in order to contribute to the elaboration of the Portfolio Roadmap
  • Responsible for the availability, stability and performance of the systems environment as well as the timely delivery and deployment of IT products and services.
  • Manages improvement, updates and obsolescence management of products with the IT Product Manager.
  • Specialized in dedicated technologies to enable new features, scaling and automation

Tasks & accountabilities
Your main tasks and responsibilities will be to ensure the "Conformity and Attestation" product run in accordance with service levels through:
PLAN/BUILD

  • Codefine product Service Level Objectives (SLO) with customer and product team
  • Review product architecture and design; ensure best reliability by design
  • Provide reliability guidelines, best practices & non functional requirements to the product team
  • Coordinate infrastructure delivery & setup
  • Prepare and implement support model
  • Setup adequate Monitoring with product team
  • Provide monitoring operational team with right knowledge and training
  • Review product entry into service with product team

OPERATE

  • Follow end to end support activities
  • In case of a major incident, take the lead to coordinate and resolve by analyzing monitoring, diagnosing system failures and taking corrective action, escalating to other technical teams and vendors as needed.
  • Ensure operational communications are sent in case of service outage or degradation
  • Improve monitoring relevance and knowledge according to operational issues
  • Secure with the supply chain the operational business continuity 24 hours per day, 7 days per week, when required for H/C deliveries
  • Supervise system backup processing, and contribute to disaster recovery tests

CONTINUOUS IMPROVEMENT

  • Follow root cause analysis until their resolutions
  • Provide useful metrics and inputs to improve product reliability
  • Propose robustness improvements and obsolescence topics (incl. their acceptance)


On top of these operational activities, you may take the lead or contribute to some transverse activities at PSL level (to be defined with the rest of the team).


Required skills

You will have the following skills and experience:

  • Educated to a Master degree level in IT,
  • At least 5 years of experience in Business IT projects,
  • IT expertise
  • DEV-OPS expertise
  • Java, Javascript
  • Database: Oracle, SQL, Basegraph
  • Ability in driving change in complex environment,
  • Ability to communicate technically complex information and to motivate and federate team members (internal and external) effectively and tactfully
  • Stakeholder management skills
  • Customer first and problem solving mindset,
  • Experience in supply chain management
  • Leadership skills, ability to influence and negotiate and to work under pressure
  • Team spirit and autonomy capabilities
  • Knowledge of Airbus context will be appreciated
  • Knowledge of Design (configured Digital Mock-Up (DMU)), Manufacturing (Manufacturing Engineering, Shop floor Execution), Support and Services domains will be appreciated

Language skills:
Advanced level of English, an advanced level of French would be a real advantage,


This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.


Come Join Our Team
If you have the passion, ambition, energ
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