Relationship Assistant - Cannes, France - Ascential

Description

We're looking for a Relationship Assistant (4 Month FTC) to join our team in Cannes as part of our City Relations Team.

Your Role:

You will work alongside our commercial, client and event teams to grow relationships with clients and suppliers, and provide local insight for the Lions Festival of Creativity in Cannes.

You will bring knowledge and skill in the events production industry and have a strong background in client services and are used to working in a sales driven environment.

To be successful in this role you will need to be fluent in English and French and be based in the South of France (between Cannes and Nice) with good knowledge of the local market.

Key Responsibilities

• Monitoring: Leading monitoring research by collecting the information about customer events organised during the festival and logging the data with accurate details, as well as checking client registrations and overall festival engagement and reporting problematic clients to the team
• Event services: Assisting commercial operations and clients with the organisation of City events, from brief stage to event delivery
• Suppliers: Ongoing research of new suppliers and venues, updating our database and recommendation lists in order to expand our current offering and meet our always evolving customers' needs
• Admin: Supporting the team's various internal processes
• Onsite: Assisting clients and teams onsite at the Festival with last minute requests and solutions, ensuring events run smoothly
• You will be a connector, working hard to ensure people and projects are not inadvertently siloed or silenced.

Your Experience- Fluent in both French and English- You have knowledge and skills in relationship management and the events services industry.- A strong background in client services with exceptional customer service skills- Creative, curious and detail oriented.

- You will be used to working with various teams assisting in numerous projects- You work well under pressure and within restricted timelines- You know how to prioritise and manage difficult situations effectively_- Ideally you will have experience with G Suite including gmail, Google calendar and Google meet

If you don't meet every single requirement, we'd still encourage you to apply.

At LIONS, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply.

Who are we?

The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community.

It's five days of inspiration, aspiration, unlimited magic and potential.

The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress.

LIONS is going through an exciting time as it's recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services.

Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community.

You will join a team of change makers.

The team's purpose is to champion change to create the most powerful global creative community and drive growth for the brand.

LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future.

With more than 3,00 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries.

We are listed on the London Stock Exchange.

Why choose us?

At Ascential, diversity, equity and inclusion is core to us.

We're a company built around our people - and we're committed to supporting each and every one of them to be the best they can be.

We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential.

Our employee-led groups and networks, Ascential Pride, Black in Business and EmPower: An Ascential Women's Initiative, Shalom Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences.

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.

We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged