Client Servicing Executive - Paris, France - SOL Brand SOlutions GMBH
il y a 2 semaines
Description
Responsibilities:
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Handle and resolve customer complaints or issues with empathy and patience
- Perform data entry and maintain accurate customer records
- Upsell products or services to customers when appropriate
- Make outbound calls to follow up on customer inquiries or provide updates
- Analyze customer needs and recommend suitable solutions
- Communicate effectively with customers to ensure their satisfaction
Experience:
- Previous experience in customer service or a related field is preferred
- Fluent in Spanish and English, both written and verbal communication skills
- Bilingual or multilingual abilities are a plus
- Strong sales skills and the ability to upsell products or services
- Proficient in data entry and computer skills
Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Contract
Pay: 2,000.00€ per month
Application Question(s):
Experience:
Client Servicing: 1 year (preferred)
Language:
- French (required)
Work Location:
In person
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