IT Support Engineer - Paris, France - Teceze Ltd

Teceze Ltd
Teceze Ltd
Entreprise vérifiée
Paris, France

il y a 3 semaines

Sophie Dupont

Posté par:

Sophie Dupont

beBee Recruiter
Description
Hi All,

Hope you all doing well

we have a job opening for full time
IT Support Engineer in
Paris, France.

Role :
IT Support Engineer


Job Type :
Fulltime


Priority local citizen

What You Will Be Doing

  • Provide first/second level contact and problem resolution for customer issues.
  • Work with Third Party Vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support and troubleshoot for enduser equipment.
  • Performs remedial repairs on Desktops, laptops, and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and PC hardware/software including mobile phones.
  • This position requires the ability to work in a processbased environment requiring flexibility and teamwork. Performs other duties as assigned.

Required Skillset

  • Minimum of 13 years of IT experience.
  • Experience of support enduser devices in an enterprise desktop environment.
  • Windows 710, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise antivirus solutions.
  • Mobile device management including IOS and Android devices, enterprise encryption solutions
  • Basic experience of Networks and enduser infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivirus soft
  • Proven analytical, troubleshooting, and problemsolving skills.
  • Basic Networking Skills
  • Proven ability to multitask, effectively determine priorities and meet SLA's.
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Local language is mandatory, plus good command of English

Job Types:
Full-time, Part-time


Salary:
From 180.00€ per day
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