Hôte d'accueil H/F - Onnaing, France - Volkswagen Careers

Description

VALAUTO, a car distributor and repairer of 7 brands across 17 dealerships in the Hauts de France since 1976, with nearly 400 employees and a dedicated service for professionals.

If you are looking for a new job opportunity and want to join a family-owned group ranked in the Top 10 France of Volkswagen distributors, then why wait any longer to join us?

As part of our expansion, our Volkswagen Bruay sur l'Escaut dealership is hiring a Front Desk Host (H/F) on a full-time permanent contract.

Hours: 40 hours from Monday to Saturday noon
Salary based on experience: between 2000 and 2200 euros
Benefits: health insurance + 8 euros meal vouchers + CE benefits
Immediate Start

The Role

If you have a strong relational spirit and excellent listening skills, you will be responsible for welcoming customers and prospects.

Within our dealership, you will have various responsibilities:

• Manage phone calls with a focus on customer satisfaction, quality, and efficiency
• Welcome and provide information to customers
• Direct customers to the appropriate contacts
• Continuously improve customer satisfaction and quality indicators
• Promote the company's image
• Manage the Rent service
• Assist departments as needed: administrative tasks, data entry, formatting, etc.

Non-exhaustive list of duties.

Profile Needed

With a background in hospitality, you should have previous successful experience as a receptionist or front desk host, preferably in the automotive industry or a service sector (such as tourism, hospitality, airport, or administration).

You should naturally be drawn to these roles, with your interpersonal skills and service orientation being your strengths.

Organized, adaptable, versatile, able to prioritize tasks. Comfortable with clients and proficient in computer tools/office software.

Are you ready to contribute to the growth of a small but rapidly expanding company? Then come join us!