- Industry: Information Technology
- Job Category: Information Technology - Developer
- Principal Consultant, Java Support
- Function: Operations
- Location: Belfort, France
- Supporting/Troubleshooting Java applications and responsible for resolving technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.
- Creating, scheduling, monitoring jobs, troubleshooting jobs
- Able to lead team and connect with client on regular basis.
- Responsible to help team in day-to-day operations.
- Go through logs and trace back to code as to what is going wrong.
- Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support.
- Execute and manage day-to-day operations via ticketing tools and processes.
- Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information.
- Responsible to test the application features, should understand any testing tool.
- B.E./ B. Tech/ MCA or equivalent
- Experience in Core-java, J2EE and AWS
- Strong understanding in Relational database concepts
- Should have an exp. in framework like Spring, Struts, etc.
- Good knowledge and work experience of Oracle Database, PL/SQL
- Experience with Maven, GIT, html, jsp, CSS, JavaScript
- Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus.
- Strong written and verbal communication skills
- Flexible to work in shifts on rotation basis.
- Willingness and ability to multi-task.
- Willingness to learn the Product/Platform and associated technologies.
- Should be able to handle client call, manage & mentor team.
- Ability to be learn and apply new processes and tools.
- Technical understanding of products/services and/or ecosystem being supported.
- reimbursement of €20/month (invoice included)
- GSIP: plan where you can invest part (max 3%) of your salary every month in BD shares and where BD then supplements the same amount (max 3%)
- FIP: flex income plan with which you can use your end-of-year bonus for mobility (e.g. bicycle lease), private pension saving, private health insurance, medical checkup
- Fitness on site & participation in sport events
- On top of the 32 days (20 days + 12 days ADV), there is also 1.5 days of extra leave, so it is actually 33.5 days of leave - Company restaurant at very reasonable prices with a 'to good 2 go' initiative every day
- Flexible working hours (starting is possible between 7 a.m. and 10 a.m.)
- Annual PIP bonus of 3% for good performance - Individual bonus option based on performance
- Ironing service
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Principal Consultant Java Support - Belfort, France - Confisa International Group
Description
Principal Consultant Java Support
Company is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients, guided by their experience running thousands of processes primarily for Global Fortune 500 companies. They think with design, dream in digital, and solve problems with data and analytics. Combining their expertise in end-to-end operations and our AI-based platform.
Job Details:
In this role, you would be primary responsible for supporting and enhancing web application.
Responsibilities
Minimum qualifications