Operations Manager, France - Paris, France - Uber

Uber

Entreprise vérifiée

Paris, France

il y a 2 semaines

Posté par:

Sophie Dupont

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Description

About the Role
We are currently hiring for 2X Operations Manager with similar role scope.

Taxi Operations Manager
Driver Operations Manager

As the Operations Manager, you will work with the Head of Driver Growth and Head of Marketplace for France, to outline Uber's strategy across the 20 + cities where we are present.

You will work on projects that aim at growing and consolidating the partner-driver base for Uber, and offering the best driver and rider experience through an efficiently managed marketplace.

This is a strategic role that calls for a combination of savvy analytics, critical thinking and strong operational execution.

This role also calls for highly adaptable profiles that are keen to take on different issues and will demonstrate ability to push new initiatives, positively challenge the existing and make the role what they want it to be.

What You'll Do

For Taxi Ops: Lead key projects, from strategic scoping to handson execution, that will contribute to (i) grow the number of PHV-Taxis drivers in France (ii) improve the experience and retain already active drivers
For Driver ops: Lead key projects, from strategic scoping to handson execution, that will contribute to make Uber bestinclass on Compliance and Risk management and contribute to the Uber reputational growth.
Adapt products, features, processes to France in coordination with ops and product teams all over the world
Put yourself in our partnerdrivers' shoes to identify their challenges and problems. Design innovative and efficient solutions to solve them
Measure and understand deeply the performance and run real world" tests & experiments.
Build actionable dashboards tracking you and your team's critical metrics with our reams of data

What You'll Need

Minimum 3 years of shown experience of operations management / management consulting / investment banking / strategy work in a large business, or of growing a startup

Strong analytical skills

Excel, SQL (or eager to learn quickly)
Datadriven decision mentality and sound business judgment through strong analytical thinking
Strong sense of ownership, accountability and entrepreneurial spirit
Problem solver and creative solutions driven approach
High EQ you take care of partners, influencers, and riders with no problem
Flexible and forward thinking we need someone sharp and eager to play with different models to help us scale