- Provide customer support via email, chat, and/or phone in French and English
- Resolve inquiries related to orders, billing, product information, and general support
- Maintain accurate records of customer interactions in CRM systems
- Escalate complex cases when necessary
- Meet performance metrics (response time, CSAT, resolution rate)
- Deliver a positive and brand-aligned customer experience
- Fluency in French and English (written and verbal)
- At least 1–2 years of customer service experience (BPO, eCommerce, SaaS, or similar preferred)
- Strong communication and problem-solving skills
- High attention to detail and accuracy
- Comfortable working in a fast-paced, metrics-driven environment
- Tech-savvy and able to quickly learn new systems
- Competitive pay with annual performance-based increases
- Paid time off so you can take care of yourself
- Comprehensive health and dental insurance or a monthly health stipend to keep you feeling your best
- Holiday bonuses to show appreciation for your hard work
- A fully remote work setup — no commuting, ever
- Opportunities for growth and advancement as we continue to expand
- Your own computer or laptop (i5 processor or equivalent preferred)
- A reliable internet connection (minimum of 15 Mbps upload/download speed)
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Au sein du Groupe, vous rejoindrez le département GIE AXA Services. · ...
Parisil y a 2 semaines
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L'agent logistique et support rejoindra le département GIE AXA Services. · Le titulaire assurera l'organisation et le traitement de diverses activités administratives ou techniques au sein du département Support afin de contribuer à son bon fonctionnement ou à celui d'autres enti ...
Parisil y a 1 mois
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L'agent logistique sera responsable de l'organisation et du traitement de diverses activités administratives ou techniques au sein du département Support afin de contribuer à son bon fonctionnement ou à celui d'autres entités. · ...
Paris ()il y a 1 mois
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L'agent logistique est responsable de l'organisation et du traitement diverses activités administratives ou techniques au sein du département Support. Ses tâches incluent la gestion des badges, la création de plans d'agencement et la transmission de rapports. · ...
Paris, Île-de-il y a 1 mois
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Diagnostiquer et résoudre les incidents techniques de niveau (connectivité, configuration de base, pannes matérielles) ; Accompagner les utilisateurs B2B (équipements Cisco notamment) avec un discours clair et rassurant. · ...
Paris ()il y a 1 mois
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Work & Travel Opportunity in Greece – Customer Support Agent · Location: Greece (Athens or Work From Anywhere in Greece) · Position: Customer Support Agent · Language: Spanish · Work Schedule: Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours) · Contract Type: F ...
Paris 23.000 € - 32.000 € (EUR) par anil y a 1 semaine
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+ We are expanding our customer support operations in Greece and are looking for multilingual Customer Support Agents who enjoy helping customers, working in international environments, and delivering high-quality service. · Fluency in one of the listed languages · Strong communi ...
Parisil y a 1 mois
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We are expanding our customer support operations in Greece and are looking for multilingual Customer Support Agents who enjoy helping customers, working in international environments, and delivering high-quality service. This role is for professionals who value stability, teamwor ...
Paris, Île-de-il y a 1 mois
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We are looking for a Customer · Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon.Respond to customers' inquiries via phone, email, or chat · Troubleshoot and resolve general and technical issues (e.g., video uploads, acc ...
Parisil y a 1 mois
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We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. · Respond to customers' inquiries via phone, email, or chat · Troubleshoot and resolve general and technical issues (e.g., video uploads, acc ...
Parisil y a 1 mois
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Lisbon is calling · We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. As a member of our support team, you will play a crucial role in providing excellent customer service, troubleshooting is ...
Parisil y a 1 semaine
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We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. As a member of our support team, you will play a crucial role in providing excellent customer service, troubleshooting issues and ensuring cu ...
Parisil y a 1 mois
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We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. · As a member of our support team, you will play a crucial role in providing excellent customer service, troubleshooting issues, and ensuring ...
Parisil y a 1 mois
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We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. · Respond to customers' inquiries via phone, email, or chat · Troubleshoot and resolve general and technical issues (e.g., video uploads, acc ...
Parisil y a 2 semaines
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We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. · ...
Parisil y a 1 mois
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We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. As a member of our support team, you will play a crucial role in providing excellent customer service, · Key Responsibilities: ...
Parisil y a 3 semaines
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Lisbon is calling · We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. As a member of our support team, you will play a crucial role in providing excellent customer service, troubleshooting is ...
Parisil y a 1 jour
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Agent de Support Client Bilingue Français/Anglais
Réservé aux membres inscrits
We are looking for a talented Customer Support Agent to become the voice of leading brands in various and exciting sectors such as Technology, Travel, Automobile and Social Media. · Manage requests, questions and issues from users mainly in French and English via different channe ...
Parisil y a 1 mois
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We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. As a member of our support team, you will play a crucial role in providing excellent customer service. · ...
Paris, Île-de-il y a 1 mois
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We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. · Respond to customers' inquiries via phone, email, or chat · Troubleshoot and resolve general and technical issues (e.g., video uploads, acc ...
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Nous recherchons des Agents de Support Client talentueux pour rejoindre notre équipe internationale au cœur d'Athènes. Votre mission sera de garantir la satisfaction client maximale en utilisant vos excellentes compétences linguistiques. · ...
Paris À temps pleinil y a 1 mois
French Bilingual Customer Support Agent - Paris - TalentPop App
Description
We're looking for a French Bilingual Customer Support Agent who can confidently support customers in both French and English while delivering a seamless, high-quality service experience.
If you're detail-oriented, solution-driven, and comfortable handling customer concerns with professionalism — this role is for you.
What You'll Do
What We're Looking For
What We Offer
What You'll Need To Work From Home
We're looking for someone reliable, proactive, and customer-obsessed — someone who doesn't just answer tickets but genuinely improves the customer journey.
If that sounds like you, we'd love to hear from you.
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Agent logistique et support
Réservé aux membres inscrits Paris
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Agent logistique et support
Réservé aux membres inscrits Paris
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Agent logistique et support
Réservé aux membres inscrits Paris ()
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Agent logistique et support
Réservé aux membres inscrits Paris, Île-de-
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Agent de support IT
Réservé aux membres inscrits Paris ()
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Customer Support Agent
Réservé aux membres inscrits Paris
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Customer Support Agent
Réservé aux membres inscrits Paris
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Customer Support Agent
Réservé aux membres inscrits Paris, Île-de-
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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Agent de Support Client Bilingue Français/Anglais
Réservé aux membres inscrits Paris
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris, Île-de-
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French-speaking Customer Support Agent
Réservé aux membres inscrits Paris
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Agent de Support Client Bilingue Français/Anglais
À temps plein Réservé aux membres inscrits Paris