Spontaneous Applications - Paris, France - D-EDGE Hospitality Solutions

D-EDGE Hospitality Solutions
D-EDGE Hospitality Solutions
Entreprise vérifiée
Paris, France

il y a 3 semaines

Sophie Dupont

Posté par:

Sophie Dupont

beBee Recruiter
Description

WHO WE ARE:

Have you ever booked a hotel online? Then you've probably used D-EDGE without knowing it.


Mission \uD83D\uDE80:

Every day, we help more than 18,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions.

As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike.


Figures \uD83D\u


DCCA :
D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality.

With a team of more than 500 experts located in over 20 countries, D-EDGE provides localized support, services, and tools.

With its global network of 500+ partners, D-EDGE's ever-expanding ecosystem is a positive place to do business and grow.


Values\uD83D\uDE0D:

At D-EDGE we are driven by these 4 key values:
We care about people #PEOPLE FIRST

We dare to share #OPEN COMMUNICATION

We embrace change #ADAPTABILITY

We go the extra mile #GO BEYOND

At D-EDGE, we are looking for

curious and involved people who want to innovate and disrupt the rapidly changing hotel market, people with a passion for digital and "Hotel Technology", ready to

Do you want to know our internal organization?

Find out more about the role of each department and its different services:


DIGITAL MEDIA:


  • This team, based in Paris, Singapore, and Tokyo, participates in the
    development of a large panel of edge digital marketing solutions for all D-EDGE hotels. Thanks to its daily contacts with the main digital actors such as Google, Criteo, and Facebook, the Digital Media team has developed a unique expertise in online advertising for independent hotels.
  • The team supports more than 3 000 hotels in their digital marketing strategies by running online campaigns, generating more traffic conversion and direct sales, and by giving proof of a positive and sustainable return on investment.

WEB STUDIO:


  • The Web Studio provides independent hoteliers, hotel groups and restaurants with
    intuitive, responsive and conversionoriented websites in order to help them
    develop direct bookings and to maximize the most profitable sales.
  • The studio works with the Sales, Account Management and Customer Support teams, but also the Product teams in order to optimize the integration of the D-EDGE products on websites (Booking Engine, Widget, etc.)

MARKETING & COMMUNICATION:


  • The Marketing & Communication team is responsible for
    defining and promoting our brand and solutions, internally and externally. They will be able to help you with sales support, social media, brand guidelines, and with the organisation of events such as dtalks, drinks, webinars or professional fairs, etc...
  • Team members are based in Paris (Corporate and Europe) and Singapour (for APAC region).

PRODUCT & TECHNOLOGY DEPARTMENT:


  • The
    Engineering team is made of +250 enthusiasts coming from all horizons, who
    reinvent the hotel booking experience for both the traveler and the hotelier.
We love to innovate and share our expertise and experiments through public and internal events:
conferences, meetups, collaboration with schools, open-source projects, BBL, book clubs, all-hands, etc.

  • The
    Product team is responsible for collecting information on the market (client feedback, context, data...),
    defining the vision of the product and making it into an exploitable roadmap, leading the development team, and defining priorities and sprints. They also have the role of training all the relevant people on the different functionalities and the user experience elements, while sharing with them the knowledge and the vision of the product.
- **Product Design** is a strategic pillar to operate our company vision. The team advocates the user voice and aims to put the user experience at the heart of everything we do.

Product Design at D-EDGE includes 3 areas :
full-stack product design, design ops and user research, operating in a highly collaborative way.

  • The aim of the
    QA
    (Quality Assurance) team is to plan and carry out the relevant verification and validation steps during the manufacture of a product, so as to control the risk of software failure and sustainably enhance its quality.
  • The
    IT Ops team guarantees the consistency of the IT systems infrastructure we provide to our customers and internal users, taking into account security, cost control and compliance with commitments.
  • The
    Level 2 Support team deals with customer service issues. It performs indepth problem analysis and reports bugs to Level 3 if necessary. It is also responsible for incident communication.

COMMERCIAL DEPARTMENTS:


  • The EMEA (Europe Middle-East & Africa) and APAC (Asia Pacific) departments combine the
    commercial activities of D-EDGE in their respective regions. Each country is under the direction of a Country Manager. The Sales teams
    prospect for new customers, trying to enter into new regions and grow the D
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