Network and Communication Administrator - Lyon, France - World Health Organization

World Health Organization

Entreprise vérifiée

Lyon, France

il y a 1 semaine

Posté par:

Sophie Dupont

beBee Recruiter

Description

Grade:
G6

Contractual Arrangement:
Fixed-term appointment

Contract Duration (Years, Months, Days)

Job Posting:
Jul 21, 2023, 7:09:02 AM

Closing Date:
Aug 12, 2023, 4:59:00 PM

Primary Location:
France-Lyon

Organization:
Information Technology Services

Schedule:
Full-time

PURPOSE OF POSITION

The International Agency for Research on Cancer (IARC) is the cancer agency of the World Health Organization (WHO) and is based in Lyon, France.

The objective of the IARC is to promote international collaboration in cancer research.

The role of the Section of Support to Research (SSR) is to support the achievement of IARC's scientific objectives through efficient and effective management of the Agency's resources and provision of administrative services, ensuring accountable risk mitigation and implementing strategies to strengthen capacities and maximize IARC's impact.

The ITS main objective is to maintain, develop and ensure smooth IT services through its main core functions including but not limited to IT Governance, Information System, Digital Workplace, Scientific IT, Cyber Security and Hybrid Infrastructure.

Within the Information Technology Services (ITS) Group, the incumbent is responsible for the management of the IARC local area network (LAN), wide area network (WAN) and Wi-Fi networks (WLAN), as well as the unified communication systems.

The networks and associated components concerned are cabling infrastructure (including the external communication lines that link IARC to the internet at the different interconnection centers), switching and routing equipment, WiFi systems, firewalls, secure remote access systems, unified communication systems and mobile telephone services.

These components can be expanded in the future to network infrastructure hosted at different cloud providers.

DESCRIPTION OF DUTIES
Under the direct supervision of the ITS head, the incumbent will perform the below tasks:

1.
Operation and Administration of network and communications infrastructure and services.
**Tasks include but not limited to:

a) Maintainance, operation and update of communications infrastructure and services to the highest standards (on premise and cloud based) with the support of external suppliers when required.

c) Detect, troubleshoot and resolve service problems includingperformance issues.

d) Perform daily trivial, low and medium impact changes to respond to service requests and to adapt the infrastructure and services to the evolving needs.

e) Identify areas for improvement in these services

f) Produce and maintain complete technical documentation.

g) Communicate with users when needed.

h) Provide technical assistance in shortand midterm strategic IT decisions

2.
Design and implementation of solutions, network and communications architecture.
a) Manage, prepare and perform complex, high impact, and high-risk changes

b) Analyze, plan and execute changes to the design and the architecture of the communications infrastructure and services.

c) Plan and supervise the implementation of new solutions.

d) Participate in disaster recovery and business continuity plans, conduct periodic physical infrastructure disaster recovery and redundancy tests.

e) Keep abreast of industry good practices, new trends and technologies, share and evaluate these for possible adoption or incorporation.

f) Provide support either within the ITS group or in other teams as required - this includes the participation in projects with an important IT component.

g) Contribute to a culture of continuous improvement and team building within the team.

3.
Cybersecurity
a) Secure network system by establishing and enforcing policies and defining, configuring, testing and monitoring security measures.

b) Source and implement new security network and communication solutions to better protect the Agency under LAN, WAN, WLAN and infrastructure scope

c) Monitor firewall and other relevant security logs to review for threats, anomalies, intrusions and/or abnormal connection behavior.

d) Contribute to investigations, reports, and escalate issues as required.

e) Participate in incident response, computer forensics, data preservation and investigations related to network breaches and/or unauthorized access of data.

f) Support regular and special reporting and analysis, including reports of vulnerabilities, risks, control deficiencies, remediation strategies, and performance metrics.

g) Work collaboratively with WHO members of other offices to share best practices and represent the technical function in meeting as needed.

h) Help maintain configuration records and documentation, including security operations and maintenance, incident control, cyber incident response procedures, and other standards, policies, and procedures.

4.
Training and Support
a) Provide L2/L3 support to IT service desk for the cloud and local infrastructure and services