Bottega Veneta Retail Training Manager France - Paris, France - Groupe Kering
Description
SummaryBottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Job Description:
We are currently seeking a Retail Training Manager for France & Monaco as part of our dynamic team based in our Parisian Headquarter.
Main assignments:
- In charge of the delivery and coordination of collection, brand and client experience trainings in the market.
- Develop a deep understanding of the brand heritage, creative vision and collections
- Conduct weekly store visits, give feedback to SM and follow up
- Support the development of the competencies and soft skills of sales teams, conducting training programs that boost employee's performance in alliance with company's vision, business needs and core values
- Ensure the image of the Brand is respected and the highest level of Client experience is delivered
- Adapt training contents when needed, in line with local cultural difference and local needs whilst respecting Brand Global guidelines
- Collaborate with WW Training Department and ensure the training is coherent and consistent within the countries
- Organize and deliver classroom Immersion program for newly hired retail employees following WW Training Department guidelines ensuring new hires are trained within 90 days of employment
- Use all company digital tools to deliver virtual trainings and adopt a hybrid approach when needed
- Following WW Training Department guidelines organize and deliver Training Programs related to retail career paths
- Manage Local Retail training Budget and make sure it is aligned with Corporate budget guidelines
- Is able to adapt to different knowledge and skill levels of learners, develop action plans by identifying strengths and opportunities for improvement
- Deal with challenging situations with a positive approach and a problem solving mindset
- Assess training effectiveness and periodically evaluate ongoing programs to ensure they reflect local specificities
- Followup on client experience evaluation results and support the improvements needed
- Stay abreast of the new trends and tools in employee development and blended learning methods
- At least 3 years of experience in a Management, Training Retail Training role in a high retail luxury industry or in a Training consultancy firm
- Excellent understanding of Adult Learning and blended learning is preferred
- In depth understanding of Luxury Retail, Client experience and selling skills is required
- Knowledge of competitors, other Luxury Lifestyle Brand and general fashion knowledge is required
- Excellent understanding of Coaching is required
- The ability to work in a team, to show flexibility, courteous manners and project a positive attitude is required
- Excellent organization skills and the ability to plan yearly training and multi task is required
- Demonstrate the ability to communicate, show adaptability
- Familiarity with talent management and succession planning is preferred
- Ability to present information to a variety of audiences through Excellent presentation skills and public speaking skills
- Fluent in French and in English
- Why work with us?_
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow.
Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Job TypeRegular
Start Date
Schedule
Full time
Organization
Bottega Veneta France SAS
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