People Services Hub Advisor France - Paris, France - Adevinta Group

Adevinta Group

Entreprise vérifiée

Paris, France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Global Teams France

Paris, France

Media Production / People Operations / General Business

Full-time

Job Description:

Qualifications:

Additional Information
Company Description

Description of the team

The PSH Advisors are generalists, responsible for all 1st line queries, transactions and standardised reporting requests that come into the People Services Hub.

The Advisors are organised by market (e.g location of the employee submitting a request) or Function (Recruitment and Onboarding). In principle they respond to queries in English, but if local language is required (e.g. for processing of local forms), the People Services Hub is able to provide support in key languages (e.g. Spanish, French, German).

If a specific language is not available in the People Services Hub, the People Advisors in the local market will support the PSH Advisor to respond to the query/request.

The People Services Hub (PSH) Advisor sits within the People Services Hub, the PSH manages all employee service requests, supports with administrative and transactional activity and supports the Business Partners and Center of Excellence initiatives.

Description of the job

Handles first line queries
Forwards queries to the right person of contact within or outside of HR (for non-HR queries such as payroll-related)
Prepare contracts for new employees and addendum
Sets-up access for contingent worker
Is responsible for Workday administrational tasks
Generates dashboards for standardised reporting
Generates cases for customised report requests
Creates cases to update content on knowledge repositories
Publishes new content on knowledge dashboards and other knowledge repositories
Supports the Centers of Excellence and People Business partners operational activities such as updating and maintaining data, organisation-wide communications and administrational activities
Responsible for an overall great employee experience

This role is global but will be based in Paris.