Customer Support Officer - Paris, France - AMP - Assurances Mutuelles de Picardie

AMP - Assurances Mutuelles de Picardie

Entreprise vérifiée

Paris, France

il y a 6 jours

Posté par:

Sophie Dupont

beBee Recruiter

Description

Winamax Paris - 75, CDD

Les missions du poste

You will BE part of the Winamax Customer Support team.

You will BE a reliable point of contact for our German customers, answering questions and messages from our German players and prospects :
instructions, advice, promotions, complaints, etc.

Providing the highest level of customer service, you will therefore ensure the satisfaction and loyalty of our German customers, therefore playing a significant role in improving our offer and developing the Winamax brand in the German market.

JOB DETAILS

35hourweek fulltime and onsite position (no remote work), permanent contract at our offices in the heart of Paris, France
Rotating Individual schedule for a 12week period with morning, afternoon and night shifts inclusing weekends to guarantee 24/7 sports betting service to our customers
Motivating work environment, job contents and salary for a young graduate

OUR RECRUITMENT PROCESS

HR video call in French or English (~ 30 min)
Written test and inperson interviews at the Winamax offices in Paris
Welcome to Winamax

Le profil recherché

German is your native language and you have completed most of your studies in Germany.

Passionate about sports, you have a good command of the colloquial language and terminology of the sector and are intuitively able to understand and answer a customer's questions and problems.

You have excellent editorial and communication skills.

You are proficient in the most important Office programs and can write quickly on a PC.

Your main assets to succeed in this position are your keen sense for customer needs, your team spirit and your motivation to make a difference.

Your personal situation allows you to BE permanently positioned within our Customer Support team organized on a rotating schedule; night and weekend shifts included.

Bienvenue chez Winamax

Winamax offers an online gaming platform allowing over 6 million members in France, Spain and Germany to indulge in their passion for poker and sports betting.

In France, Winamax is the online poker market leader and a staple sports betting site.

After a very successful launch of our platform in Spain, Winamax has now set its sights on conquering the German market.

As one of the most innovative operators on the market, Winamax's success is the result of in-depth work both in terms of marketing/communication and in terms of technological/technical progress.

And what makes Winamax so different from its competitors? Well, a quirky and humorous tone and great odds.

To BE a member of Winamax Staff, is to live an adventure as part of a skilled and friendly team, in a unique and convivial workplace.

Want to know more about us ? Have a look at a day in the life of a Winamax employee

Mais aussi...

We work hard and we play hard too Joining Winamax means getting involved in a human experience with:

Extensive support in finding accommodation in Paris
A challenging job in an international environment
A unique working atmosphere with numerous perks in the heart of Paris (free drinks and snacks, access to a company restaurant...)
A profitsharing bonus and incentive
Excellent health insurance
Six weeks paid leave
And lots of FUN Regular afterwork events (poker, gaming, barbecue...) and leisure activities (gym, soccer team...)