Registration Officer - Biot, France - EUROPEAN SOCIETY OF CARDIOLOGY

EUROPEAN SOCIETY OF CARDIOLOGY
EUROPEAN SOCIETY OF CARDIOLOGY
Entreprise vérifiée
Biot, France

il y a 3 semaines

Sophie Dupont

Posté par:

Sophie Dupont

beBee Recruiter
Description
The European Society of Cardiology (ESC) is a volunteer-led, not-for-profit, medical society. It is an independent, non-governmental organisation.
The ESC is a source of high quality, evidence-based science that pushes the boundaries of cardiovascular medicine.

Our members and decision-makers are healthcare professionals who give their time and expertise freely, while continuing their daily, high-paced clinical and/or research work.

ESC volunteers are world-renowned experts; their opinions are routinely sought and their papers regularly published and referenced.

The ESC coordinates observational registries, creates clinical practice guidelines, and organises and endorses educational programmes. We disseminate robust and independent science through our congresses, journals and educational digital tools. We're the voice of the cardiology community when advocating for heart-health policies, regulations and funding.

All of these things enable us to identify cardiovascular trends, address inequalities, share best practices to improve standards of care for patients


We are:

  • 2,500 volunteers
  • 57 National Cardiac Societies / 49 Affiliated Cardiac Societies
  • Over 102,000 members

We share the latest in cardiovascular science through:

  • 17 journals
  • including our flagship, European Heart Journal
  • 14 congresses including ESC Congress, the largest cardiology congress in the world
  • 80+ webinars per year, numerous courses, and 4 postgraduate programmes in collaboration with leading universities


The ESC employs +220 staff, based in Nice and Brussels, who support ESC volunteers in the development and management of these activities.


The ESC is currently looking for a
Registration officer (event position) for a permanent contract, CDI, as soon as possible to work at its headquarters in Sophia Antipolis, France.


Major duties and responsibilities:


Deliver registration from A to Z across a selection of congresses, exams and courses across the organisation's portfolio of onsite, online and hybrid events.

Involved in the operational delivery of the registration process from end to end.

From booking system set-up and testing, pre-event planning, though to client relationship building, customer-facing delivery online and onsite, and final closing and reporting with improvement feedback loop.


In details:

  • Support participants, and agencies and organisations representing them, with registration in order to meet registration targets, whilst providing a professional and customer focused image of the ESC
  • Manage, administer and control event attendee registrations in order support delivery of the event
  • Improve system and processes, in order to ensure a quick, easy and intuitive booking journey for the customer with accurate and compliant registrations

Profile:


  • Hard skills:_
  • Bac +2 / 3 in Events Management tourism administrative sector, Business, Sales, Marketing
  • Minimum 25 years' experience in Hotel reception/reservations/Travel Agency, Destination Management Company (DMC), Event Management/ Customer Service
  • Languages: Excellent level of English (spoken and written)
  • Confortable working in French,
  • Spanish and other languages are an asset
  • Comfortable with figures (for reporting and order management)
  • Interest in the healthcare and medical congresses sector
  • Available to travel (sometimes weekends, and end of August)
  • Soft skills:_
  • Quick learner
  • Team player
  • Ability to work with deadlines and prioritise tasks
  • Good listener
  • Excellent communicator and Team Player
  • Comfortable facing the public (comfortable communicating externally, sometimes dealing with unhappy customers)

Application:


  • A cover letter
  • A CV
  • Your availability (notice period, relocation, work permit...)
  • Your salary expectations (gross / year)
-
As part of its diversity policy, the ESC is an equal opportunity employer._


Conditions:


  • Non-Executive status,
  • 37h30/week + RTT days
  • Fixed salary + 13th month and vacation bonus (1%)
  • Lunch vouchers
  • Possibility of teleworking up to 3 days a week, after two months' integration at ESC + fixed daily allowance
- "Compte épargne temps"

  • Employee savings scheme: PERCO
  • CSE benefits

Job Types:
Full-time, Permanent


Work Location:
In person
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