Quality Assurance and Support Engineer - Rungis, France - ESI Group
Description
In the software development direction, you will be working with the worldwide team (8 people).The main roles of the QA Sr Engineer will be:
- Body Manufacturing Solution (Stamp/Weld/Assembly) validation in close collaboration with development teams, project manager and product manager following main principles of Agile method ;
- Customer Central Support (2nd level) to the local support engineers if required ;
- Training of local support engineers on new versions of Body Manufacturing Solutions.
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Product Validation:
- Test and Validate the products in one of the Body Manufacturing solutions to ensure a good quality
- Contribute actively to requirements specifications ;
- Plan, execute and document the testing of our software solutions to agreed milestones and quality standards ;
- Test execution at integration and system test levels ;
- Actively and extensively use and stress the software in a wide range of scenarios in order to find defects before the product reaches the market ;
- Analyze simulation results and/or software behavior to perform root cause analysis that help and guide developer towards a resolution ;
- Run acceptance and performance tests ;
- Report against quality and coverage criteria ;
- Create/update regression test automation scripts on a regular basis.
Customer Support:
- Train local support engineers on new versions of Body Manufacturing Stamp Solutions and contribute that they adopt it ;
- Deliver an efficient support to local support engineers within a reasonable timeframe ;
- Participate actively to develop a technical knowledge base ;
- Develop training documentation and demonstrators to promote ESI's Body Manufacturing Solutions.
ESI Company provides the opportunity for collaborators to partially work from home (2 to 3 days a week).
The team is in charge of the validation of the Solutions which are composed of several products - which requires the following interactions:
- Close collaboration with the Development teams and Level 1 support engineers
- Ability to professionally interact with the Product and Project Management to ensure smooth operation of validation activities
The team is also in charge of customer central support: this means a 2nd level technical support to local support engineers, located in the various subsidiaries.
Technical skills:
- Mechanical Engineer (Material Science, Mechanics or Numerical methods)
- Manufacturing technical knowledge (Stamp and/or Weld and/or Assembly)
- At least 5 years' experience in numerical modelling of manufacturing processes
- Ideally an experience in customer support and/or validation
- Ideally an experience in Software Engineering
Additional technical skills:
- Performing Testing activities within an Agile (SCRUM) environment
- Scripting language as Python is a plus
- Finite elements knowledge is a plus
Behavioral skills:
- Excellent communication, interpersonal and organization skills
- Fluent English excellent written and verbal communication skills in English
- Strong ability to think logically
- Pragmatic problem solving behavior
- Able to cope with complexity, autonomous and proactive
- International mindset
Ref :
C169O63312
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