Service Admin - Lyon, France - Solaredge

Solaredge

Entreprise vérifiée

Lyon, France

il y a 3 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Power the Future with us
SolarEdge (

NASDAQ:
SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries.

Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.

By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.

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What will you be doing?

Service Administration and prioritization, including logístical and general support of all Service functions
Handle labor reimbursement and out of warranty inquiries/escalations
Resolve RMA enquiries and shipping label request
Work with logistics team to coordinate RMA Returns
Coordinating with stake holders on high priority FA shipments and ensuring accuracy/completion
Collaborate with crossfunctional teams to ensure effective communication and coordination
Escalate system issues when identified via IS tickets (ERP)
Identify gaps in processes and automation with management
Customer support of Vendor Numbers and Vendor creation for CREdge, Priority and the Compensation processes

Requirements:

Requirements:

12 Years of Proven experience as a support administrator, or similar role
Excellent organizational and time management skills with the ability to prioritize tasks effectively.
Proficient in using productivity tools, such as Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
Attention to detail and accuracy in handling administrative tasks.
Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
Strong interpersonal skills and the ability to work well in a team environment.
Proactive and selfmotivated with a problemsolving mindset.
Ability to multitask and work efficiently under pressure.
PV Solar experience an advantage
Strong written and verbal communication skills in French & English

SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people.

SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.

Country:
France

City:
Lyon