Field Service Engineer Ii - Crolles, France - ASM International

Description

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what's next._

• The talented, enthusiastic people at ASM are just like you: dedicated to improving people's lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising highgrowth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful.

In fact, you will find our technology in every aspect of modern life:
in AI, medical equipment, 5G, smartphones, autonomous driving, and more._

For installations and commissioning of our systems as well as the associated maintenance and repairs, we are looking for a (
Senior) Field Service Engineer for our France office (Crolles).

Primary Functions:

• Preventative maintenance and remedial repair maintenance on complex electronic / electromechanical semiconductor capital equipment at ASM's customer locations in Crolles, occasionally also outside of Europe.
• Perform tooldown repair support in complex situations in production environment; work in variedly formed teams; develop action plans and presentations for problem resolutions.
• Installations, qualification, preventative maintenance and remedial repair maintenance on complex electronic / electromechanical semiconductor capital equipment at ASM's customer locations, occasionally also outside of Europe.
• As a field service engineer you work onsite at various customer locations in a cleanroom environment. When working in a cleanroom a FSE is required to wear a cleanroom suit.
• Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing permanent solutions while maintaining a "safety first" mentality.
• Comprehensive and swift reporting.
• Flexible as this position might be on a shift contract (morning or evening).

Travel This position is mainly based in Crolles area. But due to ASM's growing international presence and customer base, the occasional business trip abroad might be necessary (mainly in Europe).


Education and Experience:

• Bachelor's degree in Mechanical, Electrical, Electronic or Mechatronic Engineering or relevant high school technical diploma (BTS degree etc)
• Good hands on skills.
• Ability to efficiently troubleshoot and solve technical challenges
• French native speaking with good verbal & written communication skills in English
• Knowledge of SAP or Data Management software system is a plus
• Working software knowledge of MS office
• You have a valid driver's license

Our Offer:

• Your chance to work for one of the leading suppliers of semiconductor process equipment
• Varied and dynamic international environment
• A supportive, collaborative team environment
• A competitive salary package including a base salary, bonus and extralegal benefits
• Mutual insurance
• Company car for business and personal use
• This position will involve day shiftwork up to 50% of the time. Extra compensation in case of shift work is required
• At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients and to make a meaningful difference in society._

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