Director of Technical Services - Boulogne - Exclusive Networks

Description

Director of Technical Services at Exclusive Networks

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

As a Director of Technical Services, you will play a strategic role in shaping and delivering technical service solutions for our clients and partners across the French market. You will act as a key liaison between commercial and technical teams, ensuring excellence in execution, innovation in solutions, and strong alignment with business objectives.

You will lead and develop a high-performing team of Cybersecurity Engineers, guiding them in designing value-driven solutions that address evolving customer needs, while fostering technical excellence and growth within the team.

As The Director Of Technical Services, You Will

• Collaborate closely with the Sales teams to support business development through impactful presentations, technical demonstrations, solution design, and preparation of technical proposals and responses to public and private tenders.
• Identify and develop new business opportunities through strong technical leadership and a deep understanding of customer needs, aligning them with the most effective and innovative service solutions.
• Manage and mentor a team of Cybersecurity Engineers, Trainers and Technicians, ensuring effective workload distribution, technical upskilling, and continuous alignment with business strategy.
• Boost team performance and operational effectiveness and continuous alignment with business strategy.
• Create tailored services for the channel ecosystem.
• Oversee the delivery of high-quality technical services, managing relationships with external partners and service providers to ensure performance, compliance, and customer satisfaction.
• Support Value-Added Resellers (VARs) and System Integrators in the development and promotion of "as-a-service" (AAS) solutions, leveraging your technical expertise and market understanding.
• Deliver compelling demonstrations and presentations of recurring service offerings to clients and partners—both remotely and in person.

QUALIFICATIONS AND EXPERIENCE | About you

The Ideal Director Of Technical Services

• Strong knowledge of networking technologies and network security including LAN, WAN, SD-WAN, Firewalls, NAC, etc.
• Experience in Cybersecurity, including Endpoint Security, Vulnerability Management, IAM, Threat Intelligence, etc.
• Broad understanding of core hardware, software, and cloud technologies and architectures.
• Proficiency in productivity tools (e.g., Microsoft Office suite) and CRM platforms.
• Extensive experience in the channel partner landscape.
• Demonstrated success in leading and developing technical teams, ideally in a Presales or Customer Engineering context.
• Strong commercial awareness and proven experience in supporting sales teams, identifying business opportunities, and contributing to revenue growth.
• Track record in business development, with the ability to translate technical capabilities into commercial value propositions.
• A strong passion for technology and innovation in Networking, ICT, and Cybersecurity. Your enthusiasm in vendor and client interactions will be key to your success.
• A growth mindset, with the ability and desire to constantly improve and upskill, including participation in tailored training programs.
• Excellent communication and interpersonal skills with the ability to manage multiple stakeholders across technical and non-technical teams.
• Strong result orientation and the ability to lead with a consultative and goal-driven approach.
• Fluent in English and French, both written and spoken.

WHO IS EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please review our Diversity and Inclusion Policy for further information.

We care about your data: please read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

Seniority level: Director

Employment type: Full-time

Job function: Information Technology; Industries: Computer and Network Security and IT Services and IT Consulting

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