Technical Account Specialist F/m - Marseille, France - Ansys

Ansys

Entreprise vérifiée

Marseille, France

il y a 1 semaine

Posté par:

Sophie Dupont

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Description

Requisition #: 14238

Our Mission:

Powering Innovation That Drives Human Advancement:

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation.

For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation.

From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Innovate With Ansys, Power Your Career.

Summary / Role Purpose

The Technical Account Specialist /M/F/d) (TAS) functions as a true partner to our customers by listening to their needs and developing a deep working knowledge of their goals, key business initiatives, technical challenges and infrastructure configurations to deliver an outstanding experience.

The TAS works closely with the Enterprise Account Manager (EAM) to identify opportunities that will expand Ansys' footprint, plan and prioritize the necessary technical activities to achieve the account growth plan.

These activities span positioning of all Ansys products and include co-ordination with presales, technical support, consulting, training, as well as interfacing with the Ansys development and marketing teams.

Key Duties and Responsibilities

Establish a long term and sustainable relationship with the assigned accounts, by aligning Ansys' solutions with the client's key business initiatives; the Technical Account Specialist is viewed by the customer as their Single Point of contact for all technical activities
Work collaboratively with the EAM, identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activity
Experienced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry vertical
Work with the EAM to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
Review all technical support activities and work with the local support managers to ensure followup and coaching for technical staff to ensure the quality goals are met
Ensure a close connection between the team and Ansys Development for effective response to all defects and enhancement requests
Support accountbased marketing strategy to drive technology proliferation campaigns including adoption and deployment
Participate and contribute to fieldfactory interlock on Ansys product enhancement and competitive solution positioning
Drive opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives
Drive accountbased marketing strategy, drive technology deployment & adoption including partner solutions

Minimum Education/Certification Requirements and Experience

Required education and degree type: BS or MS or PhD in Mechanical/ Aerospace/Electrical Engineering or related field
Required minimum years of professional experience in an engineering software environment: BS+5, MS+3, or PhD+0
Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
Demonstrated understanding of Ansys products, technology and how these tools are used in a particular customer segment(s); ability to understand, represent and effectively communicate all technical activities associated with the account across all physics and product lines
Logical problemsolving, strong interpersonal and communication skills, fluent in writing and speaking English and French
Strong organizational and time management skills, possesses a sense of urgency
Project a professional image and demonstrates business acumen, driven to succeed
Ability to travel domestically up to 25% of time
Demonstrated ability to foster collaboration and coordination with personal distributed across multiple global sites
Provide 46 skills that are absolutely required to perform the duties of the advertised position

Preferred Qualifications and Skills

Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+
Ability to interact effectively with senior business managers and Clevel executives
Ability to travel domestically up to 50% of time
Additional preferred requirements for the specific position being advertised

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our