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LCL (Less than Container Load) Customer Partner - Le Havre, France - Maersk
Description
Are you passionate about delivering exceptional service and be a part of a committed team in a high-pace international environment? Are you looking to work for a global company that encourages growth, cares about the environment, supports diversity & drives inclusion? Then this job is the perfect opportunity for you
In Maersk, we are on a mission to become The Global Integrator of container logistics by connecting and simplifying our customers' supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
Key Responsibilities
You will handle end-to-end processes within LCL. Arranging ocean bookings with our core co-loaders and our own controlled services for all countries within SWE area
You will also arrange pre- and on-carriage with our trucking partners and align with our customs departments to have all shipments cleared as per local requirements.
Ensure shipments are filed timely and accurate in our operational systems
Reporting. Work with reports and secure good data quality
Update shipment milestones in our operational systems in order to guarantee data quality towards our customers
Ensure specific customer requirements are met (transit time, carrier selection, routings etc.)
Monitoring of shipments to provide proactive update to our customers and to solve potential operational disruptions
Coordinate with the commercial organization on customer commitments and forecasts
Knowledge Exchange with the sales and account management in order to ensure customer satisfaction
Ensure accuracy of revenue and cost calculation on shipment level
Furthermore to you
Have strong stakeholder management skills
Have excellent verbal and written communication skills
Are able to collaborate across functions, departments and geographies
Creative and problem-solving abilities and finding solutions, acumen to continuous improvement.
Expertise with Microsoft applications: Word, Excel, Outlook
Supply Chain Management experience is preferred, but not mandatory.
French and English is mandatory, ability to communicate in Spanish, Portuguese and/or Arabic will be an added advantage
We offer
A unique role as LCL Customer Delivery Partner, where you will be responsible for the operational execution of LCL and be in daily contact with customers and vendors as well as has the overall accurate revenue and cost allocation.
This role will give you the opportunity to work closely with senior stakeholders and extend your network within Maersk.
You will be based in Le Havre and be part of a very dedicated and international team with members in rest of SWE area.
Who we are looking for
The ideal candidate will have 2+ years of Supply chain / Freight Forwarding experience ideally, but not limited, with extensive knowledge and expertise within the LCL area.
We prioritize customer outcomes and passionately employ technology to solve problems. Our diverse team includes colleagues from various backgrounds and cultures, fostering an inclusive atmosphere. We encourage freedom and responsibility in shaping our community's setup and processes.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
