Sales Associates - Saint-Laurent-du-Var, France - Free People

Free People
Free People
Entreprise vérifiée
Saint-Laurent-du-Var, France

il y a 1 semaine

Sophie Dupont

Posté par:

Sophie Dupont

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Description

Free People

Job Title:
Stylist (Sales Associate)


Reports To:
Store Management Team


Objective


To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.


Expectations

  • Exceed the customer's service expectations by meeting the following responsibilities:
  • Build genuine relationships with customers.
  • Greet all customers upon entering the store.
  • Offer to hold items for the customer at the cash wrap or in the fitting room.
  • Determine the customer's needs and offer suggestions and alternatives.
  • Utilize all customer care resources.
  • Offer to locate out of stock product from direct or from another store.
  • Assist in maintaining store merchandising and operational standards.
  • Uphold all company policy and procedures.
  • Maintain a high level of awareness and concern for Loss Prevention.
  • Facilitate the zones of the floor based on business needs.

Also may include:


  • Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
  • Comment on items purchased.
  • Inquire if their purchase is a gift that will need to be wrapped.
  • Ring transactions efficiently issue a receipt.
  • Compare signatures on back of card and on the POS Screen.
  • Demonstrate knowledge of return policy.
  • Practice proper phone etiquette.
  • Perform all register functions.
  • Train new stylists on Register University.
  • Maintain cash wrap organization, cleanliness and restock.
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