Data Center Technician Media - Paris, France - Amazon Data Services France SAS
Description
Familiarity with basic PC components/hardware (HDD/SSD/Flash/Removable storage media/Ram/CPU/Motherboard/Input-Output devices)- Associate's degree or 1+ years of relevant experience
- Basic knowledge of computer hardware systems.
- Excellent communication skills, both written and verbal
- Ability to work well with others in a team environment, displaying excellent time management skills.
- Ability to take direction from both a directed work system and/or a team lead.
- Able to lift/move up to 20kg equipment on a daily basis.
- This position also has a physical component requiring the ability to lift & rack equipment up to 20Kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Core responsibilities:
- Hard drive installation, removal, and destruction
- Unpacking/repacking fragile electronics
- Updating progress through a web ticketing system
- Basic Networking equipment removal/installation and clearing of configurations.
- Sanitization of networking equipment
- Relocating and moving of large enterprise equipment
- Creating/attaching labels and barcodes
- Reporting of processes and regular status updates
- Documenting procedures
- Escalating to senior technicians and management as needed/required
- Interact with third party vendors & contractors
- Industry standard certifications (CompTIA, Cisco, etc.)
- 2+ years or relevant ITexperience
- 2+ years experience with a ticketing system
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