Program Manager - Bordeaux, France - [Pépite.]

[Pépite.]

Entreprise vérifiée

Bordeaux, France

il y a 3 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

The Program manager is responsible for the operational execution multi years with public contract: aviation parts supply and stocking, customer response, parts delivery at highest
service level being complaint with contract commitments, SLAs, constraints and opportunities.
Job responsibilities include (non-limitative list) ;

Coordinate with key Functional Headquarters departments (among which Sourcing,

Purchasing, Pricing, Product Development) to ensure proper ramp up and execution in his program, with training and development for continual improvement.

Manage key indicators such as:
Level of service
On time deliveries
Penalties (to be minimized)
Order entry
Open orders
Quotes
Warehouse shipment quality including packing list
Freight / transportation costs
Inventory accuracy
Compliance with customer administrative rules
Certificate of conformity
Inventory obsolescence and carrying costs
Customer Service time to execute
Accounts Receivables
Customer service
Ensure time to execute KPIs are at expected level
Training
Service levels
Work with Supply Chain team to ensure tools and inventory are in place to achieve company's SLAs, including time to quote and time to fulfill customer orders.
Anticipate action plans to minimize penalties
Management responsibility
Customer relationship management (key accounts)

o Direct management:
Contract Admin Support

Indirect shared management or coordination and transverse collaboration
CSR team
Sourcing
Purchasing
Pricing
Warehousing
Company Ambassador with Contract Consortium and Customer
Represent our company in meetings and interactions with Partners and Customer
Prepare, present and report KPIs and meeting support documentation
Handle minutes of meetings and action plan follow up
Minimum 5 years of experience in parts and distribution management in BtoB
Business and customer oriented, strongly focused on customer satisfaction and value

creation

Experienced in project management and new activity development
Leadership experienced, goal oriented, motivational individual, with coaching skills, able

to put the best out of his team and colleagues. Organized, structured and strong 6S
approach.

Team player able to navigate in fast paced, matrix organization
Capacity to creatively think out of the box and anticipate / propose changes and

solutions

Good interpersonal skills, makes positive impact on counterparts and all stakeholders
Attention to detail, ability to multitask and work well under pressure, very much hands

- on, able to replace CSR when needed

Advanced excel and database management knowledge, ability to learn and utilize

company ERP, capacity to deep dive into ERP and database structure

Qui sommes nous ?

Créé en 2021 et rassemblant une équipe d'anciens cadres des armées reconvertis avec succès, [Pépite.] est un cabinet de recrutement spécialisé sur les profils d'anciens militaires.

Nous travaillons au profit d'entreprises évoluant dans des secteurs variés (ex.

grande distribution, services, logistique, facility management, etc.) et souhaitant recruter par notre intermédiaire des talents issus des armées (tant des profils en reconversion que déjà reconvertis après leur engagement au sein de l'insitution).