Copy of Quality Expert - Saint-Ouen-sur-Seine - Cainiao

    Cainiao
    Cainiao Saint-Ouen-sur-Seine

    il y a 8 heures

    Description

    Main missions

    • Ensure that all defined processes are implemented with the operational team on a daily basis
    • Assist in the setup and monitoring of the quality related KPIs

    Main functions

    • Process mapping and establishing an audit grid for each operational process
    • Implement and create audits and their follow-up with cross‑functional teams (operations, sales, projects, quality, customer service, linehaul, etc.)
    • Attend weekly quality reviews with cross‑functional teams
    • Challenge processes to improve KPIs with elaborating new functions in system / in operationnal flow
    • Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan
    • Data crunsh on quality topics related to KPI / process improvement

    Requirements


    1. Master degree in logistics / supply chain / lean management
    2. Hard skills required for this job: KPI creation and monitoring, New/ improve processus / lean, Deep dive analysis, SQL (must)
    3. French, English can work as working language.

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