Senior Account Manager France - Lyon, France - meteocontrol GmbH
il y a 5 jours
Description
Your mission:
- Fulfillment or achievement of general and specified account management objectives.
- Establishment, maintenance and development of customers in the national and international environment
- Full support and penetration of customers in all areas of the company as well as with the entire portfolio
- Ensuring and consolidating the company's reputation, customer satisfaction and reference loyalty
- Qualification of customer requirements and transfer of requirements to the relevant departments
- Quotation preparation, quotation followup and project coordination
- Strategic cooperation with customers: Gathering of medium and longterm requirements and proactive development of common goals and derived action plans to achieve them
- Proactive communication with customers
- Conducting presentations on the company's entire product and service portfolio
- Unscheduled presence for project meetings, problem solutions
- Regular and proactive communication with customers (remote and inperson)
- Preparation of weekly reports to supervisor
- Maintenance of all relevant project and customer information in the CRM system
Your profile:
- Technical or commercial training, alternatively technical or commercial studies
- Strong technical affinity and enthusiasm for cloudbased software solutions (SAAS)
- 5+ years of experience in a customerfacing position in renewable energy, SAAS solutions or a similar industry, e.g. as an Account Manager, Technical Sales Manager, Customer Success Manager, Technical Project Manager or in a similar role
- Experience with ERP and CRM systems
- Good command of English, other languages an advantage
- Strong communication skills and empathy to build relationships with people at all hierarchical levels
- Strong understanding of customer needs and the value drivers of recurring revenue business models
- Problem solving and negotiation skills
- Willingness to travel and flexibility
Why us?:
- A
perfect mix: a mediumsized but international company with a strong focus on culture and values that
values you and your work - Be part of a
team not just at work: summer parties and Christmas parties await you
About us:
At meteocontrol, we have been dedicated to renewable energies since 1998 and are one of the world's leading developers of independent energy management systems.
Do you want to become part of our diverse team from different departments and drive the future of renewable energies together?
With energy into the future. We are looking forward to you
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