Mac Support - Boulogne-Billancourt, France - Ipsen Pharma (SAS)

Ipsen Pharma (SAS)

Entreprise vérifiée

Boulogne-Billancourt, France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Ipsen is a dynamic and growing global specialty-driven biopharmaceutical company focused on innovation and specialty care.

We aim to make a sustainable difference by significantly improving patients' health and quality of life and providing them with effective therapeutic solutions for unmet medical needs through differentiated and innovative medicines in oncology, neurosciences and rare diseases.

The patient is at the heart of everything we do, and we also care for our employees because they are the ambassadors who truly make the difference.

We attract and develop bold, agile, entrepreneurial individuals who take full ownership of their decisions; leaders drawn by a purpose to make a direct impact through their work in people's lives.

We offer employees a wealth of fulfilling challenges & growth opportunities, and the chance to contribute within a fast-moving organisation, an organisation that is genuinely game-changing.

Main responsibilities and tasks:

Manage and support the Ipsen Mac program & develop future roadmaps.
Manage and support Mobile Devices Management solution (Microsoft Intune, JAMF)
Verify technology standards and best practices are maintained across the organization.
Collaborate with Information Security colleagues to ensure design principles and implementation practices are well aligned with security objectives and larger strategy.
Verify technical problems are resolved in a timely and costeffective manner.
Manage Outsourced partners and vendors for contract compliance.

Project Management

Develop necessary project plans to ensure timely and efficient completion of assigned projects. This includes tracking statistical data, performing research, outlining project tasks, and developing necessary management reporting.

Knowledge, abilities & experience:

Bachelor's degree in computer science or related field or 5+ years of related experience.
Excellent attention to detail, customer service skills, multitasking skills, ticket management/documentation skills, written and verbal communication skills
Ability to work with all levels of staff within and outside of IT or organization.
Ability to quickly learn new or unfamiliar technology and products using documentation and
Experience with Apple Developer Program (Certificate, Provisioning Profiles, App ID's)
Subject Matter Expert Mobile Device Management (Intune, Jamf, Apple Business Manager)
JAMF Certification a plus