Pre-Sales - Bayonne - Alan

Description

Pre‑Sales role at Alan

Overview

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system, creating a member‑centric experience by connecting all aspects of care—private, public, and direct to consumer.

We partner with 32,000+ companies of all sizes, serve more than 700K members, and have reached €500M+ in ARR. Our team of 600 people (still growing) operates across France , Spain , Belgium , and Canada .

How We Do It

People Joining Alan

People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.

What Drives Us

• Mission is the Boss: long‑term thinking, mission above all else
• Member & customer‑led: obsessed with solving problems and delighting users

How We Build Excellence

• Champions of excellence: extremely high standards and talent density
• Distributed ownership: everyone owns their decisions and results
• Radically transparent: all information accessible, written‑first, async decisions

How We Grow Together

• Optimistic alchemy: optimists who collaborate with genuine care
• Empathetic challengers: direct, caring feedback to help each other grow
• Bold contrarians: think differently, try new approaches

How We Move Fast

• Disciplined execution: decisive action with compounding focus
• Fight for simplicity: high‑impact processes, smart frugality

The Pre‑Sales Role

Our Pre‑Sales team strengthens Alan's Enterprise and Public sector Sales to better handle the specificities of our largest customers.

Key Missions

• Master our platform and support the Sales team by enabling them with insights, expertise and the relevant tools;
• Listen and understand prospects' needs and work internally on how Alan can address them best;
• Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
• Participate in RFP submissions and build Alan's response in collaboration with Sales, Insurance and Product experts;
• Join the customer acquisition journey to evangelize our services and products;
• Act as voice of the customer feeding Alan's platform roadmap;
• Prepare handover for delightful customers' onboardings;
• Coordinate the most complex customer onboardings leveraging your unique knowledge of the customer's requirements and specificities.

Qualifications

• You have at least 5+ years of experience working in a SaaS environment;
• You are highly experienced in end‑to‑end procurement projects (buyer or supplier side) with involvement in RFIs, RFQs and RFPs;
• You have a talent for quickly getting to the root cause of customers' concern through active listening and requirements elicitation;
• You are assertive and know how to handle objections in a complex environment;
• You master the art of pitching a product with transparency and without overselling its capabilities;
• You have the ability to break down complex issues and identify product gaps to define the best product solutions;
• You thrive at high‑level stakeholder management;
• You excel at prioritizing tasks while living up to commitments;
• You love teamwork and are always eager to learn and grow;
• You are fluent in both French and English.

Nice to Have

• Experience in the French Public Sector;
• Experience in HRIS ecosystems and Payroll solutions;
• Experience in Insurance or Health platforms.

Perks & Benefits

• Fair rewards: Generous equity packages complement your base salary, for permanent contracts only.
• Flexible Office: Amazing office space at our HQ, sponsored co‑working hubs or a full‑remote experience with home office equipment sponsorship.
• All the tools you need: Top‑of‑the‑range equipment—MacBook Pro, keyboard, laptop stand, monitor, and Bose noise‑cancelling headphones.
• Flexible vacation policy and flexible working hours: Organize your time as you wish.
• Delightful healthcare insurance: Extremely comprehensive health insurance—100% for you and your children, 90‑100% for partners depending on your country (permanent contracts only).
• Transport: Country‑specific commuter benefits.
• Learning & training opportunities: Highly flexible training policy—free books and a budget to attend and speak at conferences.
• Personal growth through coaching: Every Alaner is paired with a dedicated coach from day one to maximize impact, nurture engagement and navigate Alan's values.
• Parental leave: Extended parental leave for all new parents, for permanent contracts only.

Equal Employment Opportunity

We hire people, not roles. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: research shows women often apply only when meeting 100% of requirements. Remember, this is just a guide, not a checklist.

Location

Biarritz, Nouvelle‑Aquitaine, France

Job Details

• Seniority level: Mid‐Senior level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industries: Insurance

Application

We'll be thrilled to receive your application Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

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