Customer Support Officer - Paris, France - Winamax

Winamax

Entreprise vérifiée

Paris, France

il y a 1 semaine

Posté par:

Sophie Dupont

beBee Recruiter

Description

You will be part of the Winamax Customer Support team.

You will be a reliable point of contact for our German customers, answering questions and messages from our German players and prospects :
instructions, advice, promotions, complaints, etc.

Providing the highest level of customer service, you will therefore ensure the satisfaction and loyalty of our German customers, therefore playing a significant role in improving our offer and developing the Winamax brand in the German market.

JOB DETAILS

35hourweek fulltime and onsite position (no remote work), permanent contract at our offices in the heart of Paris, France
Rotating Individual schedule for a 12week period with morning, afternoon and night shifts inclusing weekends to guarantee 24/7 sports betting service to our customers
Motivating work environment, job contents and salary for a young graduate

OUR RECRUITMENT PROCESS

HR video call in French or English (~ 30 min)
Written test and inperson interviews at the Winamax offices in Paris
Welcome to Winamax

German is your native language and you have completed most of your studies in Germany.

Passionate about sports, you have a good command of the colloquial language and terminology of the sector and are intuitively able to understand and answer a customer's questions and problems.
You have excellent editorial and communication skills.

You are proficient in the most important Office programs and can write quickly on a PC.

Your main assets to succeed in this position are your keen sense for customer needs, your team spirit and your motivation to make a difference.

Your personal situation allows you to be permanently positioned within our Customer Support team organized on a rotating schedule; night and weekend shifts included.

We work hard and we play hard too Joining Winamax means getting involved in a human experience with:

Extensive support in finding accommodation in Paris
A challenging job in an international environment
A unique working atmosphere with numerous perks in the heart of Paris (free drinks and snacks, access to a company restaurant,...)
A profitsharing bonus and incentive
Excellent health insurance
Six weeks paid leave

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And lots of FUN Regular after-work events (poker, gaming, barbecue,....) and leisure activities (gym, soccer team,...)