Hybrid - Fontenay-aux-Roses, France - ICAPE GROUP
Description
Indefinite- Full time
- Hybrid (92260, FRANCE
- FontenayauxRoses, France)
Customer Service Assistant, at our head office in Fontenay-aux-Roses (92).
RESPONSIBILITIES
- Prepare price offers and consult supplier for quotations
- Receive orders, process them and follow up
- Reply to customer's request regarding lead time, modification or cancellation
- Maintain durable relationship with customer by efficiency and reactivity
- Manage suppliers to ensure the smooth running of important orders
- Deal with urgencies
- Provide solutions to specific request
- Interface with our office in China
- Able to analyse the nonperformance with factual data
- Coordination with the Customer Service teams, sales representatives and customers, in an international context
REQUIRMENTS
- International Business or Sales Administration degree preferred, and a successful experience in the commercial or Sales Administration field (3 years)
- Fluent in
French, and good level of
English writing and speaking - Knowledge of MS-Office
- Knowledge of SAP is a plus
- International experience should be also appreciated
- Good adaptation skills: you know how to be versatile in carrying out different missions
- Highly customeroriented and a friendly contact towards customers and colleagues
SALARY
- Based on profile and experience: show us what you can do
POSITION
- Permanent contract, full time
- Position open to disabled workers
LOCATION
- FontenayauxRoses (92), France
ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.
We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than 70 countries, +3000 customers trust the quality services we offer.
We are headquartered in Paris area, France, but we have +30 subsidiaries in Europe, Asia, North & South America staffed with 630 skilled employees.
- Indefinite
- Full time
- Hybrid (92260, FRANCE
- FontenayauxRoses, France)
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