IT Site Specialist - Drancy, France - Hitachi Careers

Description

Description

Onsite Technology Support provides in-person assistance to employee end users including: Maintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network.

Diagnosing problem source through discussions with users and coordinating with internal organization support and operations groups and/or with vendors to resolve problems.

Acquiring, installing, and upgrading PC components and software and planning for/responding to service outages and other problems.

Training users on use of new technology and software An Entry Professional (P1) applies broad theoretical job knowledge typically obtained through advanced education.

May require the following proficiency:
Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area.