Retail Client - Paris, France - TAG Heuer
Description
Position:
TAG Heuer:
the Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy.
Our unique heritage is built on a disruptive mindset, an innovative approach, and a cool and free-minded spirit to think ahead and establish records.
The TAG Heuer watches, and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.
If you like challenges, out-of-the-box thinking and teamwork, there is an opportunity for you as we are looking for a highly motivated:Retail Client & Activation Specialist - Europe (M/W)
Purpose
Being part of the Regional Europe team, and reporting to the Retail Director of the zone, you will act as the key interface between Central Retail Marketing & CRM teams and Countries teams (in-store and in office) to ensure that local retail client and activation plans are executed in line with international and regional direction as well as overall company objectives.
Responsibilities:
CRM
- Implement a client strategy for both directly operated & franchise boutiques
- Analyze clients' behaviors in our Retail networks through CRM analysis
- Create CRM dashboards for a fluid comprehension of both Retail & Management
- Be the Salesforce key user: share feedbacks with HQ on the current App to optimize it, as far as the back end
- Follow and recommend action plans for each boutique
RETAIL ACTIVATION
- Implement a Retail activation strategy for each market (yearly planning updated week after week)
- Follow the activations in Europe and guarantee the quality of the events, making sure they are in line with brand standard
- Coordinate the Gift Without Purchase
- Coorganize and attend main events in Europe
- Follow and analyse the performance of the events
- Share best practices
- Monitor the Budget
Considering the fast-growing dynamic of Retail in Europe, you may support the European Retail Team on additional Retail topics (Training, VM, Projects' follow-up ).
Profile:
- You benefit from minimum 5 years of experience
- You are a Retail expert & a client passionate
- You demonstrate a good understanding of the Luxury & Hospitality environments & requirements
- You have a proven ability to adeptly prioritize, organize and manage multiple projects
- You can work well with others as well as independently with mínimal supervision
- You master the Pack Office suite to followup the performance & engage our Teams through impacting presentation
- You are fluent in English, another European language is a plus
Travels in Europe represent approximately 20% of the working time.
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