Delivery Manager - Paris, France - LuxTrust

Description

Roles and Essential Activities:

You are part of LuxTrust's Professional Services department collaborating with Delivery managers, Business Analyst and the Service Center.

Acting during the project's BUILD phase, you setup and follow projects with our clients in different domains/industries and ensure their optimal progress:

• You become a referent person for LuxTrust products and services and provide proper advise
• You simultaneously manage multiple projects:
• Manage properly customers' expectations
• Based on the contract and the customer's willingness, prepare the plan and the deliverables
• Ensure permanent alignment between all stakeholders (sales, IT teams, customers)
• Ensure that the specific contractual modalities are respected (deadlines / budget)
• Monitor: plan your resources, provide reports and presentations, risk analysis
• You define and capture the customer needs: coordinate drafting of functional and nonfunctional requirements/specifications
• You transform the business requirements into deployment / development tasks
• You collaborate closely with the IT teams, sales and the other Delivery Managers to make sure that all are able to manage properly all customer's expectations.
• You manage the continuous improvement of the services and validate the proposed improvement plans
• You are ready to go on a mission for several days abroad

Specific Profile:

• Bac+5 or equivalent experience
• Technical background in integration projects
• Technical background in developments and (BE, FE, Javafull stack)
• Thinks smart and very good communication skills
• Accountable, results driven
• Service oriented minded
• Innovative / creative
• Able to develop plans that are appropriately comprehensive, realistic and effective in meeting goals
• Proactive attitude
• Good team player and positive attitude in a challenging environment
• Able to work independently but as well to foster team work and collaboration
• Problem solving oriented
• Fluency in French and English, both oral and written

Permanent contract based in Paris - France. In addition to a competitive salary, in accordance with your education and experience, we offer other benefits including an employee benefit plan.