Chargé D'opérations CRM - Saint-Denis, France - Veepee

Veepee

Entreprise vérifiée

Saint-Denis, France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

The vente-privee group has consolidated its various European brands, together made up of 6000 employees, under one unified conglomerate: Veepee.

This coalescence marks a new chapter in its European history.

With Privalia, vente-exclusive, Designer & Friends, Eboutic and vente-privee, Veepee achieved a 3.7 billion Euro turnover as of 2018. Present in 14 countries now, Veepee is taking a leading role in the European digital commerce landscape.

\uD83D\uDCC4 JOB DESCRIPTION:

The CRM Project Manager is responsible for the implementation of the strategic CRM projects in order to accelerate the positive dynamic of all our segments.
The scope will be transversal, by integrating relevant triggers and deploying new mechanics to develop our member base. You will manage both triggers (automated) at group level & ad hoc communications for France (main market)

\uD83C\uDFAF TASKS:

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1/ Participate in the strategy definition to reach our objectives of your scope of active members with a segmented approach

2/ Define and execute Veepee CRM strategy on your scope with the support of internal teams and products (tech, agency, data);

Test new channels and mechanics to increase our stickiness
Lead and execute the improvement of the performance of daily member communication
Deploy CRM mechanic and cycles to qualify the database to increase health of our database

3/Follow-up the performance and the profitability of the campaigns deployed

Monitor of the CRM actions and cycles deployed by the Project management team to animate the member lifecycle (marketing pressure management, reach optimization, CRM cycles)
Building of actionable report at a Group level to share performance and deploy quickwins
Identify business opportunities regarding the result, raise alerts and propose optimizations

4/Be the main entry point to all the Marketing local market teams on your scope

Animate the operational meetings with product and local Marketing teams
Consolidate the group performance and ensure every market has the good level of information
Deploy transversal projects at a group level and harmonize CRM programs

\uD83D\uDC49 MUST HAVE skills:

You have a Master degree in Marketing or business school (bac +5) and similar role with at least 3 years in the CRM department of an ecommerce company.
You are business oriented, Team spirit and collaboration problem solver;
You have analytics skills, rigour and accuracy, autonomy and organization Leadership ;
You have good knowledge of technical tools and CRM KPIs
You have a very good level in english

BENEFITS:

- \uD83D\uDC49Variable bonus
- \uD83D\uDC49Profit-sharing and incentive plan
- \uD83D\uDC49Flexible Office with minimum 2 days on site and up to 3 days at home
- \uD83D\uDC49Online language learning Platform
- \uD83D\uDC49Works Council and its many benefits
- \uD83D\uDC49CESU & vacation vouchers
- \uD83D\uDC49Access to a company restaurant and canteen connected
- \uD83D\uDC49Access to the gym

TEAM, WHO WE ARE ?:

External relationships:providers, editors, brandsinternal: data, tech, créa, UX, insight, équipes CRM Nord / Sud

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RECRUITMENT PROCESS

HR call/interview

- Manager interviw
- N+2 interview

All our positions are open to people with health conditions or impairments.

\uD83D\uDD17COMPANY

Our 6000 employees have chosen a job at Veepee to spice up their daily lives Our teams implement new technologies to fuel our strategies, offering our customers the best possible experience.

Are you eager to learn? Veepee offers you a variety of trades to develop your career, enabling you to renew your skills constantly.

Tech, logistics, sales, marketing, sales production:
join us on an exciting, digital-centered journey.