Team Lead Patient Operations Apheresis Es, Fr, It - Rueil-Malmaison, France - Bristol Myers Squibb

Bristol Myers Squibb
Bristol Myers Squibb
Entreprise vérifiée
Rueil-Malmaison, France

il y a 3 semaines

Sophie Dupont

Posté par:

Sophie Dupont

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Description

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.

From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.

Take your career farther than you thought possible.


Reporting into the Head of Apheresis Operations Europe, the Team Lead - Patient Operations Apheresis Europe is accountable to manage onboarding and on-going performance of Apheresis Centers used for Celgene/BMS Clinical and Commercial Antigen Receptor (CAR) T-cell Therapies in their assigned region.

The Regional Manager will lead a regional team of apheresis operations managers and work cross functionally with a large set of stakeholders within the Cell Therapy Franchise.


Responsibilities:


  • Ensure apheresis sites involved in clinical and commercial Chimeric Antigen Receptor (CAR) Tcell Therapies are onboarded and managed as per launch plans and established processes, in collaboration with internal clinical and commercial teams for France, Italy and Spain
  • Develop and foster relationships with Apheresis Center Staff for assigned region
  • Collect VOC (Voice of Customer) and VOB (Voice of Business) feedback used for continuous operations improvement.
  • Comply with applicable SOP's and regulations.
  • Provide Quality Systems support by participating in deviation activities and impact/investigation assessments for cell collection centers, as well as Change Controls and GxP documentation, as required.
  • Lead and Coach the team of apheresis operations managers in the designated countries and ensure alignment with the European and Global Patient Operations teams.
  • Define the regional team's goals, priorities, training and development, in collaboration with leadership
  • Closely work and collaborate with Scheduling and Cell Therapy Operations, Quality Assurance, Supply Chain, Clinical & Commercial, Information Technology, Project Management teams and other internal business partners such as local affiliates.
  • Manage and collaborate on regional and global projects, as assigned.
  • Manage rollout of process changes internally and with assigned sites, as applicable.
  • Ensure data is accurately captured and consistent using the Information Systems and tools deployed within the organization
  • Represent the department on crossfunctional project teams, as requested.
  • Develop, monitor, and roll out KPIs and reporting tools

Skills/Knowledge Required

  • Required minimum 5 years of experience in a regulated environment either hospital or pharmaceutical/biotech industry.
  • Experience working in Cell Therapy, Apheresis or Stem Cell Transplant programs
  • Demonstrated leadership, communication, and presentation skills
  • Prior experience in customer facing activities
  • Facilitation and Negotiation skills.
  • Ability to manage and roll out global, regional and local projects.
  • High level of interpersonal and communication skills (written and verbal).
  • Ability to navigate and be successful in a fastpaced, crossfunctional and highly matrixed environment.
  • Medical, scientific and clinical knowledge as required for the area of responsibility.
  • High organization skills with ability to manage several tasks in parallel.
  • Written and verbal fluency in English, other European language a plus
  • Cross cultural awareness
  • Ability to travel up to 25%
Remote position to be based in France, Italy or Spain


Uniquely Interesting Work, Life-changing Careers

On-site Protocol

Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
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