- Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart Hands Collaboration & Telephony Equipment Office Moves
- Hands-on Office Move Projects
- Good technical knowledge of Windows operating system (Windows 10)
- Knowledge on Microsoft Office 2016 (Office 365)
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Ability to perform remote troubleshooting and provide clear instructions
- Experience in Handling Windows Imaging Project
- Knowledge on SCCM and Intune administration
- Knowledge on mass OS deployments
- Experieced in maintaining multiple OS image and hardware moelsExperience in Microsoft's OEM Pre-installation Kit (OPK) tools
- Knowledge of PXE and DHCP functionality.
- Strong interpersonal skills and ability to translate IT technical language into everyday terms which users can understand, specifically non-technical senior management
- Good documentation skills- Good working knowledge of MS OFFICE (Including MS Project and Visio)
Information Technology Support Technician - Aix-en-Provence, France - Ubique Systems
Description
Hi All,
Hope you're doing good
We are looking for End User Computing for Contract Aix-en-Provence, France location.
Please find more details about this role and let me know your response,
Role: End User Computing - Desktop Management & Smart Hands
Location: Aix-en-Provence, France
Type of the Project: Contract
Duration of the project: starts with 6 months and extends 6 more months
Job Description:
New Starter Tracking: Hardware Orders, AD Account & Phone Coordinating WEEE: "Waste from Electrical and Electronic Equipment" with Facility Management and 3rd party vendor Coordinating with facility management teams to ensure management of User guides Providing training and support for new employees (monthly)Assisting users in adapting to new technologies (scheduled quarterly connect session)
SCCM & OS Troubleshooting License & Software Services Team Meetings Writing Knowledge Articles Reviewing aging articles Presenting knowledge items to team Reviewing and approving proposed or new Knowledge articles OS version updates and Profile recreations (Vulnerability tickets) – if central workplace services team is not able to deploy updates or create profile due to any reasonGeneral queue monitoring, dispatching tickets, problem tickets.
If you are fine with the skill set please reach me at kartheek.-,
Best Regards,